Electric Support Technician

Phase Technologies•Rapid City, SD

11h•$20•Onsite

About The Position

Phase Technologies is seeking a mechanically and electrically inclined problem-solver to provide phone and email technical support for our industrial digital phase converters and variable frequency drives (VFDs). If you know what volts and amps are, enjoy troubleshooting equipment, and like helping customers solve real-world problems — this could be a great fit. This is an on-site position in Rapid City, SD. This role is ideal for someone who enjoys solving problems and wants to use hands-on technical knowledge in an office-based environment.

Requirements

Basic understanding of electrical concepts (volts, amps, wiring fundamentals)
Mechanically inclined and comfortable discussing equipment operation
Strong problem-solving ability
Good communication skills — able to explain technical topics clearly
Organized and detail-oriented
Self-motivated and dependable

Nice To Haves

Industrial maintenance
Electrical apprentice
HVAC technicians
Diesel/automotive technician
Repair technician
Military technical experience
Manufacturing technician
Associate degree in Electronics preferred but not required if experience demonstrates technical ability.

Responsibilities

Provide phone and email troubleshooting support for industrial electrical equipment
Help customers diagnose wiring, installation, and operational issues
Clearly explain technical solutions in a simple, professional manner
Document calls and maintain accurate records
Assist with warranty claims and damaged equipment processes
Support the manufacturing floor as needed