EIS Group Leader (GL) / Associate Program Leader (APL)

LLNL•Livermore, CA

2d•Hybrid

About The Position

Join us and make YOUR mark on the World! Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. We have an opening for an Applications Infrastructure Services Group Leader (GL) / Associate Program Leader (APL). You will be responsible for the definition and delivery of mid-tier infrastructure that exceeds customer expectations and support and promote the strategy of the Livermore Information Technology (LivIT) Program. You will serve as a primary interface partner with our development and programmatic customers to help facilitate the evolution of their infrastructure needs in support of their business applications and will participate in advancing the strategy of the LivIT Program. This position is in the Enterprise Infrastructure Services (EIS) Division within the Computing Directorate and in support of the LivIT Program. This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

Requirements

Ability to obtain and maintain a US DOE Q-level security clearance which requires U.S. Citizenship.
Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field, or equivalent combination of demonstrated knowledge and experience.
Significant technical leadership and team building skills.
Expert ability to approach and resolve difficult issues using creative problem-solving skills and decision-making techniques.
Expert communication, facilitation, and collaboration skills required to successfully negotiate, explain, and present ideas, and advise senior management and sponsors, including experience preparing and presenting IT governance proposals.
Significant experience architecting enterprise mid-tier services solutions to support application and technical service delivery.
Subject matter expertise and proficiency in database, mid-tier, cloud services architecture, design, enterprise implementation, operational support, and in-depth technical triage and diagnostic procedures.
Successful demonstration of leadership and planning skills necessary for on-time and on-budget delivery of infrastructure engineering services and commercial off-the-shelf infrastructure implementation.
Advanced knowledge of managerial and financial practices and the ability to balance complex customer, technical and budgetary priorities to achieve desired results.

Nice To Haves

Significant experience working within an organization managed by the NNSA or DOE agencies and their mandated processes, procedures, and cyber security policies.
Applied operational service management expertise in the areas of service monitoring, automation, and orchestration.

Responsibilities

Be responsible for collaboration on mid-tier services roadmaps, and development of IT execution strategies by working with senior programmatic leadership across the LivIT and mission program areas where appropriate.
Set priorities, in collaboration with program management and development managers, to ensure infrastructure services selection and implementation support the needs of our current and future custom applications development and commercial application portfolios.
Establish and maintain a significant role in customer relationship management and technology development in support of the laboratory mission.
Provide supervision, technical leadership and direction to mid-tier, or cloud engineering teams providing solutions for a wide variety of services across the operations domain.
Serve as subject matter expert over our mid-tier services, including but not limited to, application servers, API layers, web server infrastructure, load balancing frameworks, security, infrastructure monitoring, and collaborating with our customers on patching, upgrades, and new deployments.
You will influence current and potential customers on recommended directions to address emerging needs and to better position LivIT for future opportunities, and partner with stakeholders internal and external to the laboratory to develop strategic government and industry partnerships that enable the Laboratory to leverage technology and industry best practices.
Interact regularly with development & project managers to understand requirements, establish deliverable priorities, provide monthly status, and triage issues as encountered.
Provide career development guidance, mentoring, and coaching to group members, including administering performance evaluations, providing regular feedback to employees, and proactively address employee issues.
Lead hiring activities including development of job postings, participation on interview panels, and on-boarding of new employees, as well as attend division meetings, conduct group meetings, contribute to strategic planning activities, and participate in the ranking and salary management processes.
Perform other duties as assigned.