EIS DPE Lab Support Engineer

Dell Technologies • Durham, NC

3d

About The Position

Engineering Infrastructure Services Lab Support Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development. Join us to do the best work of your career and make a profound social impact as a Lab Support Senior Engineer on our Lab Support Engineering Team in Durham, North Carolina. What you’ll achieve As a Lab Support Engineer, you will be responsible for building and supporting development and testing environments in our Data Protection Engineering lab services program for data protection appliance and software products. You will:
·Build and support development and testing environments consisting of storage and backup products, servers and switches including cyber security remediation
·Manage inventory and asset database
·Use AI and automation to continuously improve service levels and efficiency Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Requirements

• Physical installation of hardware
• Technical configurations of systems (storage, operating systems, top of rack switches)
• Asset Management and inventory control
• Continuous learning & process improvement mindset

Nice To Haves

• ServiceNow / ITIL experience
• Jira / scrum experience
• Windows/Linux system management
• VMware VM and private cloud management
• Data Domain and PowerProtect administration
• Infrastructure Automation

Responsibilities

• Build and support development and testing environments consisting of storage and backup products, servers and switches including cyber security remediation
• Manage inventory and asset database
• Use AI and automation to continuously improve service levels and efficiency

Benefits

• Dell is committed to fair and equitable compensation practices.
• The salary range for this position is $102,850-$133,100
• Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits.
• You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
• Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees