EHR Superuser/Scribe

HEART OF OHIO FAMILY HEALTH CENTERS•Columbus, OH

21h•$20 - $28•Onsite

About The Position

The Electronic Health Record Superuser/Scribe is an internal expert on the electronic medical record that trains employees on correct documentation processes and assists providers in scribing their medical encounters. The Superuser/Scribe has a thorough understanding of organization quality goals and relationship to documentation.

Requirements

3 to 5 years of healthcare industry experience required.
Medical office experience required.
Strong medical terminology background.
Significant experience with electronic medical records.
Strong computer skills.
Ability to understand complex workflows
Ability to comprehend technical documents and programs.
Must be detail oriented, produce accurate work and have the ability to effectively communicate both verbally and in writing with all levels and roles within the company.

Nice To Haves

Certified medical assistant or Licensed Practical Nurse strongly preferred.
The right combination of education and experience will be considered.

Responsibilities

Trains employees in group and 1-1 setting on appropriate/optimal electronic health record documentation.
Scribes for providers during medical encounters.
Communicates effectively with providers to collect all needed documentation.
Assists providers in closing quality gaps.
Scribes codes tied to quality improvement initiatives such as CPC or UDS according to facility protocol. Examples include CPT II codes, BMI Z codes, SDOH Z codes.
Audits documentation of staff to provide feedback to staff and staff supervisors.
Completes various electronic health record audits and alerts appropriate staff of needed action. Examples include: open lab reports, open “procedure” reports, open “internal referrals” reports, import queues from external EHRs, and others.
Creates new accounts, unlocks accounts, and adjusts account settings.
Assists staff with access to external EHR systems and trains them on those systems.
Troubleshoots staff issues related to the electronic health records.
Acts as a resource to other team members.
Participates in quality and process improvement teams as requested.
Assists in note taking at meetings.
Assist supervisor in creating documents or videos for workflows or other aspects of proper documentation.
Maintains confidentiality of all patient and employee information to all except the other designated employees.
Attends all Heart of Ohio Family Health mandatory meetings and other meetings as requested.
Provide ongoing support and implementation of the PM and EMR systems.
Other Duties as Assigned