EHR Connectivity Analyst

York Solutions • Los Angeles, CA

250d • $50 - $60 • Hybrid

About The Position

The EHR Connectivity Operations Interface Analyst reports to the Senior Manager, EHR Connectivity Operations. This critical role will be the primary point of contact for the development, implementation, and support of integrations between medical device platforms and customer's EHRs. The role will support, monitor, and maintain existing interfaces and resolve issues as they arise. This role will be expected to provide expert guidance in interfacing and messaging requirements and standards. The role will be working with internal cross-functional technical and commercial teams as well as our customers IT and clinical team members.

Requirements

• BA/BS in Information Technology, Computer Science or related field preferred.
• Minimum of 5 years in a healthcare integration analyst or engineer role.
• Demonstratable understanding of various healthcare data standards and frameworks such as HL7 v2, CCDA, FHIR, IHE profiles, SMART on FHIR, etc.
• Working knowledge of various communication protocols such as TCP/IP, (S)FTP, HTTP(s), etc.
• Deep experience with EHR systems such as Epic, Cerner, Meditech, Allscripts, etc.
• Understanding of clinical libraries such as SNOMED, LOINC, ICD, RxNorm, etc.
• Experience with integration engines such as Cloverleaf, Rhapsody, InterSystems, Corepoint, etc.
• Strong interpersonal, written, presentation, communication and technical skills.
• Problem solving of highly complex issues, which requires critical assessment of potential impact on multiple interested parties. The candidate must be proactive in issue identification, analysis, course correction and resolution.
• Ability to distill complex information into concise, impactful communications to both internal and external customers/stakeholders, often in a matrixed environment.

Nice To Haves

• HL7 Certification (v2, CCDA and/or FHIR)
• Integration Engine certification
• EHR Integration Certifications such as Epic Bridges or Cerner FSI
• Experience with Linux based operating systems such as RedHat
• Understanding of networking principles

Responsibilities

• Develop and implement customer EHR integrations between their EHR and medical device platforms leveraging a variety of interoperability standards and communication protocols.
• Be the technical lead on integration projects between medical device platforms and customers EHRs.
• Acts as primary interface subject matter expert for clients and vendors within implementation projects.
• Work closely with customers' IT and clinical team members as needed.
• Provide technical expertise with internal and external users regarding healthcare data and corresponding integrations.
• Provide production support.
• Troubleshoot interface issues in coordination with internal and external teams.
• Collaborate with cross-functional internal technical and commercial teams.
• Ensure high customer satisfaction by ensuring all customer engagements are executed on time with high quality.
• Create and maintain technical documentation library for both external and internal teams.

Benefits

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
• Delta Dental plan with 2 free cleanings and insurance discounts
• Eye Med Vision with annual check-ups and discounts on lens
• Life and Accidental Death Insurance paid by company
• John Hancock 401(k) Retirement Plan with discretionary company match up to 5%
• Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
• Flexible work environment with some remote working opportunities
• Strong fun and teamwork environment
• Learning, development, and career growth

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree