Educational Technician 4 (August 2025 Rate Starts at: $22.58 per hour)

Omaha Public Schools•Omaha, NE

18h•$23•Onsite

About The Position

Performs a variety of duties supporting technology, some of a confidential nature. Assists with basic troubleshooting, staff and student support with devices, and coordination of equipment.

Requirements

A High School Diploma or GED equivalent is required.
Experience supporting Windows 7 and Windows 10 required.
Experience Supporting Apple MacOS up to 11 and iOS up to 14 required.
Experience supporting MS Office, internet browsers, printer setup, and instructional software.
Demonstrate proficiency of the English language to read and communicate with others.
Ability and patience to work with students and staff.
Demonstrate proficiency in the ability to take initiative and work independently
Excellent organizational skills
Demonstrate a positive attendance record and prior work history
Excellent oral and written communication skills.
Displays a significant degree of professionalism and confidentiality.
Knowledge of OPS’s mission, purpose, goals and the role of every employee in achieving each of them.

Nice To Haves

Previous experience working in an office setting is preferred.
Previous experience working in a public school setting is preferred.
Demonstrate proficiency of the Spanish language to read and communicate with others is preferred.
Knowledge of District computer software preferred.

Responsibilities

Images devices using district processes
Maintain equipment inventory
iOS device deployment and support for repairs and inventory
Assists with staff and student password help
Performs basic computer/device hardware troubleshooting
Performs basic peripheral troubleshooting of other devices including but not limited to interactive boards/monitors, printers, projectors, document cameras
Assists staff and students with district approved applications
Basic operational network accessibility
Assists with Cisco phones including initial set up, Mac address, setting up voicemail and call forwarding
Greets and assists office visitors in a positive and professional manner.
Responds to customer services needs over the phone in a timely, responsive way.
Coordinates and processes equipment orders, processing packing slips, bar code creation and scanning.
Enters staff and building repair help tickets.
Assists guest teachers with device rental and classroom technology needs
Uses intra-school communication systems including intercom, various alarms, paging, etc. as required.
Creates reports and records data as appropriate.
Follows oral and written directions accurately.
Serves as a backup for other office/technology staff as needed.
Performs other related tasks as assigned by the principal or other administrative staff as designated by the Superintendent.