Supervisor, Education

Heartland Human Care Services•Chicago, IL

7h•Onsite

About The Position

The Education Supervisor provides direct oversight and instructional leadership to the education team, including certified teachers and teachers’ assistants. This is a non-teaching role focused on supervision, coaching, and support of instructional staff. The Education Supervisor reports to the Associate Director of Education & Recreation and plays a key role in coordinating the HHCS educational vision across classrooms and learning environments. This position requires experience or a strong interest in instructional coaching, staff development, and trauma-informed leadership. The Education Supervisor ensures that classroom instruction, student engagement, and academic programming meet HHCS standards and align with Illinois State Board of Education (ISBE) guidelines, Chicago Public Schools (CPS) expectations, and Office of Refugee Resettlement (ORR) education requirements.

Requirements

Bachelor’s degree in education, social work, psychology, or a related field.
Minimum of 2 years of experience in instructional leadership, classroom teaching, or youth programming, including at least 1 year in a supervisory role, preferably in shelter care or residential settings.
Demonstrated ability to coach and supervise staff, lead professional development, and support trauma-informed, culturally responsive instruction.
Excellent communication, organizational, and problem-solving skills.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to maintain professional demeanor while exercising judgment and discretion in work.
Ability to maintain confidentiality.
Ability to attend required agency training classes and maintain necessary training compliance.
Flexibility to attend daytime trainings or sessions outside of regularly scheduled hours.
Ability to stay awake and alert during scheduled shift.
Commitment to the mission, values, and goals of the organization.
Teamwork – Ability to work both independently and as an active team member.
Ability to accept, adopt and implement feedback from supervisor and team.
Strong interpersonal, oral, and written communication skills.
Maturity and sensitivity to cultural and individual differences.
Knowledge of group behavior, dynamics, societal trends and influence. Ability and willingness to create, initiate, and participate in recreational and therapeutic activities with the youth.
Initiative and Time Management – Ability to work independently, prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
Listening/Problem Solving – Ability to give full attention to what others are saying, asking appropriate questions to clarify as necessary.
Life Skills Knowledge – Demonstrated ability to assess for and teach life skills to enable participants to live independently in the community.
Rapid Engagement – Ability to rapidly engage participants in service planning and achieving goal outcomes
Background check required.

Nice To Haves

Master’s degree in education, administration, or related field.
Valid Illinois Professional Educator License (PEL) with appropriate endorsements.
Special Education endorsement or experience supporting students with diverse learning needs.
Experience in instructional coaching, curriculum development, or leading PLCs.
Bilingual (Spanish/English or other relevant languages).
Strong understanding of the Office or Refugees and Resettlement (ORR) education requirements, Illinois Learning Standards, and CPS instructional frameworks.

Responsibilities

Supervises and supports certified teachers and teachers’ assistants in delivering high-quality instruction.
Ensures lesson plans and instructional practices align with Illinois Learning Standards, CPS frameworks, and other relevant academic standards.
Supports the design and implementation of engaging, differentiated lesson plans aligned with one or more of the following: Illinois Learning Standards Common Core State Standards WIDA Standards for English Language Development (ELD) for multilingual learners ACTFL World-Readiness Standards for world languages Next Generation Science Standards (NGSS) Illinois Arts Learning Standards Illinois Social Science Standards (based on the C3 Framework) Illinois Physical Education & Health Standards (with SHAPE America national standards where applicable) Illinois Social and Emotional Learning (SEL) Standards
Monitors classroom environments for safety, engagement, and instructional effectiveness.
Provides ongoing coaching, feedback, and professional development to education staff.
Conducts regular observations and performance evaluations.
Facilitates team meetings, PLCs, and training sessions focused on trauma-informed care, youth development, and instructional best practices.
Collaborates with the Associate Director of Education & Recreation to develop and implement academic schedules, enrichment activities, and field trips.
Coordinates with the case managers, clinicians, and recreation staff to support holistic student development.
Ensures compliance with documentation, attendance tracking, and reporting requirements.
Assists in identifying students with unique learning needs and coordinating appropriate supports.
Supports behavior management strategies and restorative practices across classrooms.
Promotes inclusive practices and equitable access to learning opportunities.
Ensures HHCS including instructional units and assessments are modeled after ISBE and CPS standards.
Maintains accurate records and contributes to audits, reviews, and reporting processes.
Upholds confidentiality and ethical standards in all interactions.