Education Specialist

Gordon Food Service • Atlanta, GA

1d

About The Position

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Overview Supports order and delivery interaction between education segment customers and Gordon Food Service (GFS). Seeks growth opportunities in existing customers and brings new customers to GFS. Provide business consulting services to strengthen customer relationships and drive profitable sales growth. Represent GFS products and services for assigned territory and accounts. Manage customer business relationships to include accounts receivable, credits, lost business, growth, deployment of GFS resources, and average order size/profitability. Promote and use e-commerce technology. This position will reside in: Atlanta, GA. Education Specialist: Effectively express and service the GFS story. Travel through large geographic, mult-state territory to call on existing and prospective customers to maintain, seek growth opportunities, and increase profitable sales volume. Manage customer business relationship including credits, lost business, growth, deployment of GFS resources, and average order size/profitability. Utilize and apply customer profitability and pricing models to negotiate customer agreements. Oversee or coordinate the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customers’ business operations. Create and deliver a business plan based on customer needs, goals, and objectives. Provide direct, consultative services, including menu engineering, wait staff training, and HACCP training. Consult with customers and network resources to fulfill operations and profitability needs. Conduct Education Specialist personal results analysis and planning at the customer level. Receive, discuss, and/or verify order information with customers using appropriate methods on a monthly basis to include customer credits to identify and establish sales performance goals. Pursuing New Customers Researching industry and market trends impacting customers within your territory Identifying and researching prospective customers within your territory Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers Deepen and Strengthen Existing Customer Relationships Visiting all customers within the assigned territory Conducting business reviews to determine existing customers' needs and areas of opportunity for growing sales Providing training and consultative services to all customers within the territory to access current and future needs of customers and align those to GFS products and service offerings Identifying opportunities within existing customer businesses where Gordon Food Service can add value through product and service offerings Sales Territory Management Balancing new customer acquisition and deepening and strengthening existing customer relationships Coordinating visits to prospective customers and existing customers Sales Training - Getting you Ready Gordon Food Service’s goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship. Throughout your first 90 days, you will learn: How to use Gordon Food Service systems, processes, and tools to manage customer relationships About the products available to Gordon Food Service customers The sales process for engaging new customers How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative Best practices on developing relationships with current and prospective customers Strategies on how to effectively manage your territory

Requirements

• High School Diploma (or equivalent) plus 3 to 5 years of experience in sales or food business or practices & preparation.
• Must maintain a valid state driver’s license and safe driving record per GFS policy.
• Must complete the Education Specialist curriculum within 2 years of employment.

Nice To Haves

• 1 to 3 years of experience in the education industry preferred
• Degree in Business, Sales, or Marketing related preferred
• Ability to obtain your food safety certification

Responsibilities

• Supports order and delivery interaction between education segment customers and Gordon Food Service (GFS)
• Seeks growth opportunities in existing customers and brings new customers to GFS.
• Provide business consulting services to strengthen customer relationships and drive profitable sales growth.
• Represent GFS products and services for assigned territory and accounts.
• Manage customer business relationships to include accounts receivable, credits, lost business, growth, deployment of GFS resources, and average order size/profitability.
• Promote and use e-commerce technology.
• Effectively express and service the GFS story.
• Travel through large geographic, mult-state territory to call on existing and prospective customers to maintain, seek growth opportunities, and increase profitable sales volume.
• Utilize and apply customer profitability and pricing models to negotiate customer agreements.
• Oversee or coordinate the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customers’ business operations.
• Create and deliver a business plan based on customer needs, goals, and objectives.
• Provide direct, consultative services, including menu engineering, wait staff training, and HACCP training.
• Consult with customers and network resources to fulfill operations and profitability needs.
• Conduct Education Specialist personal results analysis and planning at the customer level.
• Receive, discuss, and/or verify order information with customers using appropriate methods on a monthly basis to include customer credits to identify and establish sales performance goals.
• Researching industry and market trends impacting customers within your territory
• Identifying and researching prospective customers within your territory
• Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers
• Visiting all customers within the assigned territory
• Conducting business reviews to determine existing customers' needs and areas of opportunity for growing sales
• Providing training and consultative services to all customers within the territory to access current and future needs of customers and align those to GFS products and service offerings
• Identifying opportunities within existing customer businesses where Gordon Food Service can add value through product and service offerings
• Balancing new customer acquisition and deepening and strengthening existing customer relationships
• Coordinating visits to prospective customers and existing customers

Benefits

• A generous 401(k) matching program and profit-sharing that is above industry standards
• Financial rewards for a performance compensation structure, which includes salary and bonuses
• Low-cost benefit options for you and your family's health and future
• An Automobile expense reimbursement plan
• Cell phone reimbursement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED