Education Sales Consultant - Mandarin Speaking (Remote)

Crimson Education • Coral Gables, FL

50d • Remote

About The Position

This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.

Requirements

• Salesforce
• Canva
• PandaDoc
• Fluency in Mandarin and English
• Understanding of the US/UK Undergrad application process

Responsibilities

• Achieving agreed upon monthly sales targets and outcomes
• Identifying and interacting with new leads/customers
• Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.
• Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
• Establishing, developing and maintaining positive and professional customer interactions and relationships
• Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson’s new client onboarding process
• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
• Expediting the resolution of customer problems and complaints to maximize satisfaction
• Continuously improving sales techniques and enhancing industry knowledge
• Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
• Sourcing potential organizations and markets for lead generation/partnerships
• Attending industry events where relevant and provide feedback and information on market trends
• Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system
• Participating weekly sales team meetings and reports in an accurate and concise manner
• Helping in training of new sales personnel wherever relevant
• Maintaining effective communication with the Accounts team to ensure timely payment of accounts
• Educating the global sales and marketing team on local market nuances in the education space
• Providing feedback and suggestions on how to improve sales processes
• Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Benefits

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees