Education Program Assistant

State of Oregon • Salem, OR

366d • $4,203 - $5,838 • Hybrid

About The Position

Exciting Opportunity: Work Remotely with Us! Are you ready to revolutionize the way you work? Our team is excited to announce that we're offering a unique position eligible for remote work! Imagine having the flexibility to work from the comfort of your own home and say goodbye to long commutes and hello to a better work-life balance! If you're a driven and passionate individual looking for a role that offers freedom, creativity, and the chance to work with like-minded professionals, this opportunity is for you! The CCB is hiring for a Full-Time, permanent, Education Program Assistant. The classification for this position is an Administrative Specialist 2. The Construction Contractors Board (CCB) is actively working toward a future where economic disparities do not dictate outcomes for Oregonians from underrepresented or marginalized communities. As a community partner, our organization is committed to identifying and dismantling racial inequities while providing equity-based support. Enhancing opportunities for building and advancing racial equity is an ongoing effort, not a one-time project. The CCB demonstrates unwavering commitment to all Oregonians, regardless of their social, cultural, racial, or other status. We believe that the values and principles embedded in our programs provide a solid framework for building upon past successes and continuing this work on an everyday basis. Our mission... The CCB was created in 1971 with the primary purpose of protecting consumers who do business with construction contractors. The CCB ensures that, to the extent possible, contractors comply with state laws and regulations regarding contracting, construction liens, construction, licensing, employment, workers' compensation insurance, safety, paying taxes, obtaining permits, and following building codes. The Consumer Education and Outreach section provides helpful information to consumers on how to select a licensed contractor, how to avoid common mistakes when hiring a contractor, and how to respond should a dispute arise. The goal is to educate consumers to act knowledgably and confidently when engaging with contractors. Knowledgeable consumers reward qualified and ethical contractors, reinforcing the market for contractors who focus on the consumer. The agency provides consumer outreach and education by maintaining an interactive website with consumer information and history on all 45,000 + contractors. The Education and Outreach section also offers continuing education for contractors, processes contractor continuing education credits, produces printed materials and instructional videos for contractors and consumers, issues news releases, and, in most years, attends statewide construction trade shows.

Requirements

• Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
• An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
• An equivalent combination of education and experience.

Nice To Haves

• Basic knowledge of research techniques sufficient to collect, analyze and interpret information.
• Skill in researching a variety of sources and analyzing information to clarify issues and resolve problems for the public.
• Skill in explaining to the public laws, rules or policies relating to a particular program, operation, or service.
• Skill in using policy and procedure manuals, statute books, handbooks, or specialized reference materials to research information.
• Skill in communicating with persons of diverse points of view to resolve problems.
• Skill in making independent judgments and decisions in the application and explanation of laws, rules, or policies.
• Demonstrated team player skills, including the willingness to collaborate, share information, and contribute to the team's success.
• Preference may be given to candidates who are able to speak, read, and write Spanish fluently.

Responsibilities

• Provide support on education and outreach activities.
• Understand and communicate processes involved with pre-license education and continuing education.
• Troubleshoot problems encountered by contractors and/or education providers.
• Enter contractor continuing education credits.
• Interact with CCB licensees and the public, on the phone and occasionally in person.
• Audit contractors for compliance with continuing education requirements.
• Assist/support assigned Public Record Requests.
• Provide logistical support for CCB classes provided statewide to contractors.
• Participate in trade shows, home shows, and senior fairs, explaining the CCB role to homeowners.

Benefits

• Rewarding work in a productive and creative environment.
• Colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Advancement and learning opportunities that will help grow your career with the State of Oregon.
• Live, work, and play in Salem, Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees