Education Enrollment Manager (Sales & Enrollment Leadership)
About The Position
Join The Tutorverse and help families make confident decisions during critical academic milestones. Each year, we support hundreds of students preparing for competitive admissions exams (SHSAT, ISEE, SAT) and school curricula through live instruction, digital practice tools, and proprietary content. We are hiring an Education Enrollment Manager to build and lead the systems that convert our strong inbound demand into consistent enrollment growth. As a critical part of our managerial team, the Manager will oversee the entire enrollment pipeline, improve upon existing (or create new) processes that move prospective families from inquiry to enrollment, build a high-performing team of advisers, and develop targeted institutional partnerships. As the Education Enrollment Manager, you will own the sales and enrollment infrastructure at The Tutorverse. You will manage high-volume inbound inquiries (B2C), refine and build standardized CRM workflows, and coach a team to deliver high-quality, consultative guidance to NYC parents. Additionally, you will drive strategic outbound business development (B2B) by cultivating referral relationships with schools and educational organizations. Early on, you will handle complex enrollment conversations directly to understand the pipeline. Within your first 90 days, you will transition to optimizing conversion rates, scaling the team, and closely collaborating with marketing and operations to forecast revenue and ensure seamless program delivery.
Requirements
- Bachelor’s degree from an accredited college or university.
- 5+ years of direct client-facing sales or enrollment experience.
- 2+ years of experience managing a sales pipeline, CRM-based workflows, and reporting.
- Demonstrated experience hiring, training, or managing sales or customer-facing staff.
- Exceptional written and verbal communication skills, with the ability to manage multiple priorities efficiently.
Nice To Haves
- Experience selling to parents in the education, test prep, or enrichment sectors.
- Familiarity with the NYC competitive school admissions landscape and standardized testing timelines.
- Experience managing dual B2C (inbound) and B2B (outbound partnership) sales functions.
- Advanced proficiency in HubSpot or similar CRM systems.
Responsibilities
- Build and Manage the Pipeline: Design and maintain a HubSpot-driven sales pipeline from initial inquiry through paid enrollment. Establish standardized pipeline stages, follow-up cadences, and lead ownership protocols.
- Drive Inbound Conversion: Manage leads generated via Google Ads, SEO, and email campaigns. Refine consultation messaging and identify operational bottlenecks to increase the percentage of inquiries that convert into enrollments.
- Scale and Lead the Team: Hire, train, and manage 1–2 Program Enrollment Advisers. Establish measurable performance targets, conduct regular pipeline reviews, and document a scalable sales playbook.
- Develop Strategic Partnerships: Identify and cultivate referral relationships with independent schools, selective public school PTAs, and youth organizations to generate qualified, high-intent leads.
- Report and Forecast: Create and maintain dashboards tracking leads by source, consultation-to-enrollment rates, and revenue. Provide leadership with data-driven enrollment forecasts to inform instructional capacity planning.
Benefits
- 401(k) Retirement Plan: qualified employees receive an easy-to-understand and generous 3% company contribution and are eligible for a separate profit-sharing plan
- Benefits: comprehensive Fortune 500-level medical, dental, and vision coverage (with options for dependents and domestic partners); HSA, FSA, and other pre-tax savings opportunities
- Paid Time Off (PTO): starting at two weeks annually plus holidays
- Hybrid Flexibility: you will work primarily remotely, but must commute to our Manhattan office 2–3 days per week during your initial onboarding phase; once settled, in-person requirements reduce to a bi-weekly cadence for strategy and team meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1-10 employees
