Education Coordinator

All Career•Pine Mountain, GA

19h•Onsite

About The Position

The Education Coordinator provides administrative and direct support for educational programming at Callaway Resort & Gardens. This role involves serving as the primary point of contact for school groups and other affiliates, managing daily activity schedules, and guiding groups through scheduled experiences. The coordinator will ensure smooth operations by communicating and coordinating with various internal departments, including Accounting and Marketing, for financial transactions and program advertising. Additionally, the position contributes to program development by working with the Discovery Center Manager to create new workshop opportunities and guest engagement activities, and by arranging participation in community outreach. The role requires a strong focus on guest safety, a friendly and caring demeanor, and a commitment to teamwork and continuous improvement within a fast-paced, dynamic environment.

Requirements

Must be 16 years of age or older
Have a valid driver’s license
Ability to work a flexible schedule to include weekends and holidays
Ability to work effectively with children and adults, as well as people of all ages and abilities
Completion of a background check
Ability to stand for long periods of time
Ability to work outside in extreme weather conditions such as, but not limited to, heat, cold, rain, wind
Able to lift at least 25 lbs
A passion for cleaning and customer service
Able to project Callaway’s wholesome image by being genuinely friendly and caring and by taking pride in their work
Must put SAFETY first while ensuring guest receives a memorable experience
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating, helping co-workers, and working across various departments
Must adapt to changes easily
Must enjoy a fast-paced, dynamic environment
Must show appreciation to others
Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
Self-supervised and disciplined to prioritize and complete workload on a timely basis
Identifies and resolves problems in a timely manner
Develops alternative solutions
Works well in group problem solving situations
Exhibits objectivity and openness to other’s views
Gives and welcomes feedback
Puts success of teams above own interests
Inspires trust of others

Responsibilities

Provide administrative support through the answering of and returning of phone calls and emails to resolve inquiries made by both external affiliates and other departments within Callaway Resort & Gardens
Serve as primary point of contact for various representatives, including, but not limited to school group affiliates
Generate daily activity schedules for visiting groups
Be onsite and present in-person to guide scheduled groups through scheduled experiences
Communicate with internal departmental to ensure scheduling of activities aligns with departmental operations and programming schedules
Coordinate with Accounting Department to ensure timely completion of financial transactions to and from external affiliates
Communicate with Marketing Team to ensure education programming, workshops, events, and any other activities are appropriately and correctly advertised on company webpages and social media
Keep accurate and up-to-date records in all software programming utilized by Callaway Resort & Gardens
Work with Discovery Center Manager to develop and aid in the implementation of new workshop opportunities, guest engagement activities, and other education experiences
Communicate and coordinate with Manager to arrange participation in community outreach opportunities
Attend all required program staff meetings and trainings
Wear issued uniform and adhere to dress code
Communicate effectively, warmly, honestly, and respectfully with all hosts and guests
All other duties as specified during staff training and onboarding