Education Coordinator

Mano Lani

5d•$60,000 - $66,000

About The Position

Provides end-to-end coordination and delivery of public education programming and interpretive experiences.Responsible for planning and executing virtual and in-person programs, managing docent operations and tours, developing and maintaining program content and scripts, training volunteers, and evaluating program outcomes to improve learning and visitor engagement.

Requirements

8+ years supporting public programs and tour delivery; 5+ years managing docents/volunteers.
Bachelor’s degree in Science, History, Museum Studies, Education, or a related field.
Demonstrated ability to deliver engaging learning experiences for diverse audiences.
Strong writing/editing capability for interpretive scripting and educational content.
Experience with evaluation tools/surveys and using results to improve programs.
Scheduling and operational coordination; facilitation/public speaking.
Data tracking and reporting using spreadsheets and basic databases.
Proficiency with Microsoft 365 and common virtual program platforms (e.g., Teams/Zoom).

Responsibilities

Plan, schedule, and execute public programs (virtual and in-person) for youth and adult audiences.
Develop program materials (run-of-show, facilitation guides, lesson plans, and handouts).
Coordinate program logistics including speakers, space reservations, audiovisual requirements, supplies, and day-of execution.
Recruit, schedule, and manage docents to meet tour and program coverage needs.
Maintain and update tour scripts and interpretive talking points to ensure accuracy, accessibility, and consistency.
Observe tours/programs and provide feedback to ensure quality and alignment to learning objectives.
Develop and deliver onboarding and refresher training for docents/volunteers.
Maintain training documentation and participation/qualification records.
Draft, revise, and manage educational content and interpretive materials for onsite and online delivery.
Ensure content aligns with approved messaging, learning objectives, and audience needs.
Implement evaluation methods (surveys, attendance tracking, participant feedback, outcome measures).Analyze results and recommend improvements; document changes and impacts.
Provide routine activity reports and after-action summaries for programs/events, as required.
Coordinate calendars and program activities with Government stakeholders and site personnel to ensure timely execution and alignment with mission priorities.