About The Position

The Education & Community Outreach Coordinator is responsible for assessing, developing, implementing, coordinating, and evaluating targeted educational initiatives for the Poison Control Center, the community, and public health partners. This role also promotes poisoning prevention and the Poison Help Hotline, while providing clinical support to the Poison Control Center’s operations.

Requirements

  • Degree (Associate or Bachelor) and two (2) years of experience with community health education, health promotion, or educational programming.
  • Valid Mississippi Driver’s License.

Nice To Haves

  • Valid RN license.
  • Certified Specialist Poison Information from the American Association of Poison Control Centers.

Responsibilities

  • Assess and address the educational and training needs of the Poison Control Center staff by designing and implementing continuing education programs.
  • Build and maintain professional relationships with internal teams, other poison centers, public health agencies, government bodies, hospitals, and healthcare systems statewide.
  • Provide expert guidance on poisoning and prevention to healthcare professionals, public health partners, and the community; deliver tailored educational resources and training.
  • Lead promotional campaigns to increase awareness and use of poison center services.
  • Manage communications across various platforms, including website, social media, printed materials, and public health alerts.
  • Maintain accurate records to monitor and evaluate program effectiveness.
  • Handle incoming poison control calls, assess risks, provide medical guidance using standardized protocols, and document cases for toxicosurveillance.
  • Support research efforts to improve toxicosurveillance, public health strategies, and poisoning prevention.
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