Education Client Leader I
About The Position
Your role is focused on partnering with other client leaders or market leaders within the Education Market to build and/or maintain strategic long-term relationships with targeted clients. You will contribute to the success of the market by participating in marketing and business development, as well as client and team leadership activities. In this role you will advance the quality of our work, integrate our range of design services, manage our processes, and deliver solid financial performance. Importantly, you will be an ambassador of our brand, responsible for demonstrating how our Living-Centered Design approach can help clients and partners achieve their goals. In this role the majority of your time will be spent on client and team leadership activities engaged directly on projects. In addition, you will be required to build new business opportunities and create long-term client relationships with the existing clients that support the growth of the firm.
Requirements
- Minimum of 10 years of experience in the Education Market required, preferably working in the A/E/I industry.
- Bachelor degree in a relevant field required.
- Expertise in given discipline area to manage projects and guide client/project teams.
- Strong communication and leadership skills.
- Business acumen and proven ability to execute strategy.
- Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully.
- Some travel required.
Nice To Haves
- Current Registration/Licensure in Architecture, Interior Design or Engineering preferred.
Responsibilities
- Client Leadership: Leading, engaging and partnering with our clients on billable project-specific work, fostering strong long term client relationships, driving successful project outcomes and financial success, while creating opportunities for future engagements. You will be responsible to contribute to the overall success of the client relationship.
- Top Line Growth: Developing new net signed fee opportunities for our markets, practices, and service lines through the successful implementation of the work with our existing clients. Participating in marketing activities with other leaders in the firm including at a minimum, proposal preparation and interviews with new target clients, to increase our firm’s top line capture.
- Team Leadership: Leading high performance teams and working collaboratively within our SFMO (Single-Firm, Multi-Office) culture to advance and support high-performing teams focused on delivering high-quality service and innovative design solutions to our clients.
- Responsible for the leadership and growth of client relationships within an office or market.
- Provide new net signed fee opportunities by partnering with our existing clients in the implementation of the work. Build top line by securing “direct select”, repeat business and additional services with our clients.
- Proactively develop and lead collaborative project teams.
- Develop an understanding of the business, operations and process needs of the client.
- Working with the Business Practice Leader and Office Market Leader to ensure our firm’s business practices, goals and bottom-line initiatives are successfully implemented.
- Mentoring and growing emerging professionals. Assisting in establishing an environment that encourages leadership, integrity, humility, respect and responsibility, along with collaboration, experimentation, innovation, creativity and entrepreneurship.
- Building enthusiasm for Living-Centered Design among teams and showing emerging professionals how it applies to their work.
Benefits
- We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances.
- We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs.
- For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits .
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
