Education Architect

Jda Software • Warsaw, IN

277d • Hybrid

About The Position

Blue Yonder is a leading provider of digital supply chain solutions, leveraging artificial intelligence and machine learning to empower businesses to predict and meet consumer demand efficiently. Our innovative cloud-based platform enhances inventory, labor, and logistics operations, improving efficiency, sustainability, and profitability. Committed to innovation and customer success, Blue Yonder transforms supply chain challenges into competitive advantages.

Requirements

• Associate's Degree or equivalent, Bachelor's Degree preferred.
• 3-5 years Training delivery experience or industry related experience.
• Basic knowledge of training content development and classroom delivery / management tools.
• Excellent verbal and written communication skills.
• Strong time management and organisational skills.
• Ability to work independently and collaborate virtually within a global team.
• Continuous self-improvement.

Responsibilities

• Prepare and deliver training courses to customers, partners, and internal associates both on-site and remotely.
• Present complex ideas and processes in a way that makes it easy for the user to understand and foster a relationship as a trusted advisor.
• Identify and drive training opportunities, working with our customers and internal teams to advise on best training approach for customers.
• Seek out opportunities to learn new products and keep up to date with new functionality updates.
• Share knowledge and best practices with peers and wider team.
• Build strong relationships with internal stakeholders.
• Work with relevant Blue Yonder teams to ensure seamless and on-time training delivery.
• Oversees and manages certain aspects of training projects.
• Provide Industry and Solution expertise in the design and delivery strategies for custom-built training.
• Use appropriate presentation styles and classroom technologies to effectively educate an audience.
• Train team members on new / innovative ways of delivery, planning, and working.
• Manage Customer Training and Evaluation surveys and customer feedback.
• Work with the Global Enablement team to support content and virtual environment development.
• Lead learning opportunities within your respective solutions as well as new solutions.
• Flexible availability to best support customer and business needs as appropriate.
• Have an understanding of Adult Learning Theories and employ techniques that provide a positive learning experience.
• Identify and drive training delivery improvements.
• Proactively manage relationships between customers and Blue Yonder.
• Complete required administrative processes in a timely manner.
• Identify training opportunities and promote offerings via SIG (Special Interest Groups) and social media platforms.
• Keep expenses within travel guidelines and cost-effective for the customer.
• Responsible to achieve individual and department KPIs.
• Drive conversations on internal and product announcements with respective product manager.
• Be involved in creating training content and environment.
• Complete the Blue Yonder instructor certification program.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree