Education and Training Voucher (ETV) Coordinator

BCFS Health and Human Services•San Antonio, TX

About The Position

The Coordinator is responsible to implement the ETV program to provide financial assistance to current and former foster youth to attend postsecondary education or vocational/technical training.

Requirements

High School Diploma or equivalent.
2 years experience in data entry.
Maintain certificates required for the position including but not limited to First Aid and CPR.
Valid Texas Driver’s license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)

Nice To Haves

Bachelor’s degree in a related field.
Experience working with at-risk population and case management.

Responsibilities

Consult with participants to complete applications.
Verify Eligibility.
Process Request of Funds.
Monitor education and training achievements.
Communicate respectfully with clients, community partners, and/or staff that call/email or enter the Transition Center.
Review applications and documents with accuracy.
Client applications are reviewed and processed in a timely manner and communication is supplied to clients.
Contact youth in a timely manner using all forms of communication.
Responsible for assigned case load deadlines.
Input and document client information, and documentation with accuracy in all required databases in a timely manner.
Answer phone calls and respond to emails in a professional manner.
Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English. c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed.
Other job duties as assigned per grant requirements.