Education and Support Specialist

University of Colorado • Colorado Springs, CO

3d • Hybrid

About The Position

As an integral member Office of the Dean of Students, the Education and Support Specialist will shape student development and support student retention by designing and delivering meaningful educational sanctions, coordinating educational programming, and maintaining critical student conduct records. This position will serve as a visible campus ambassador, planning engagement activities at university-wide events and will be responsible for managing multiple programs to ensure compliance with federal regulations. This position will also provide frontline crisis support to students through office coverage and CARE Team collaboration. Reporting to the Associate Dean of Students and Director of Student Conduct, this position will play a vital role in creating a campus culture care while supporting personal growth and accountability.

Requirements

• A bachelor’s degree is required.
• Prior experience working with college students is required.
• Experience delivering educational programs, training, teaching, or public presentations is required.
• All employees of the University of Colorado Colorado Springs (UCCS) are required to complete training on policies and procedures administered by the Office of Institutional Equity (OIE), under the supervision of the Associate Vice Chancellor of Institutional Equity/Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the sexual misconduct, protected class nondiscrimination, and conflicts of interest in cases of amorous relationships policies, related retaliation, and compliance with accommodations regarding disability, pregnancy or related conditions, and religion. All employees are also designated as “responsible employees” and are required to report conduct prohibited under these policies, and student disclosures of pregnancy or related conditions directly to the OIE and to provide OIE’s contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Institutional Equity (uccs.edu).

Nice To Haves

• A master’s degree is preferred.
• Experience supervising student employees is preferred.
• Training or certifications related to motivational interviewing, substance abuse prevention, restorative justice and/or other student safety and conduct issues are preferred.
• Experience with program development, implementation, and assessment is preferred.

Responsibilities

• Develop, coordinate, facilitate, and track educational sanctions as part of the student conduct process
• Adjudicate low-level conduct violations including alcohol and drug policy infractions
• Monitor sanction progress to ensure completion of sanctions
• Participate in weekly Case Management meetings
• Provide training to campus partners on conduct processes and related topics
• Stay current with best practices in alcohol and other drug (AOD) student support and incorporate them into educational programming
• Support the office in responding to students in crisis as directed by the CARE Team
• Assess student complaints for appropriate referral within the Office of the Dean of Students or to campus partners
• Connect students to appropriate campus resources
• Serve as point of contact for parents and guardians regarding student support services
• Develop a comprehensive communication plan detailing student journey and support services at UCCS
• Collaborate with campus partners to ensure consistent messaging on topics of importance to the Dean of Students Office
• Maintain Office of Dean of Students website content and resource materials
• Coordinate outreach campaigns on conduct processes, student rights, and available resources
• Assist in the development and creation of office communications
• Prepare reports and presentations for campus leadership and external stakeholders
• Work collaboratively across campus to manage new student education ensuring compliance with federal regulations (currently #SmartMoveUCCS)
• Develop educational resources and programming for students, parents, and campus partners
• Coordinate Dean of Students Office participation in campus-wide events including orientation, health fair, and club fair
• Develop a comprehensive communication plan detailing student journey and support services at UCCS
• Collaborate with campus partners to ensure consistent messaging on topics of importance to the Dean of Students Office
• Maintain Office of Dean of Students website content and resource materials
• Coordinate outreach campaigns on conduct processes, student rights, and available resources
• Assist in the development and creation of office communications
• Prepare reports and presentations for campus leadership and external stakeholders
• Work collaboratively across campus to manage new student education ensuring compliance with federal regulations (currently #SmartMoveUCCS)
• Develop educational resources and programming for students, parents, and campus partners
• Coordinate Dean of Students Office participation in campus-wide events including orientation, health fair, and club fair

Benefits

• Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
• Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
• Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
• Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level