Education and Outreach Manager

PMHCC Inc.•Philadelphia, PA

21d

About The Position

The Education and Outreach Manager provides for the development, coordination, documentation, and supervision of all educational and outreach activities and events undertaken by Philadelphia Coordinated Health Care (PCHC). The Education and Outreach Manager works as a team with PCHC’s Quality Administrator, reports to the Director of PCHC, and supervises the Community Outreach Department. The Education and Outreach Manager works cooperatively with all five County Offices of Intellectual Disabilities and the Southeastern Regional Office of Developmental Programs (ODP) to determine training priorities, plan training activities and coordinate outreach initiatives. The Education and Outreach Manager works with all PCHC staff to arrange for appropriate presenters for training sessions and, when needed, with outside consultants providing specific expertise. The Education and Outreach Manager represents PCHC at meetings concerning training activities in any of the five southeastern region counties. The Education and Outreach Manager is also responsible for designing, with the PCHC Quality Administrator, methods for documenting training sessions and attendance and developing presentation formats for this information. The Education and Outreach Manager is responsible for working with the appropriate departments to capture the HCQU training data required for the ODP HCQU reporting requirements. In conjunction with the Quality Management Department, the Education and Outreach Manager is responsible for providing summaries of training activities, analysis of that data, and developing outcomes measures to gauge the effectiveness and quantity of training provided. The Education and Outreach Manager will also develop alternative methods of providing education such as on-line training and webinars. Finally the Education and Outreach Manager will outreach to and interface with health related institutions of higher learning to a.) Interview, hire and supervise interns to work with PCHC and the intellectual disabilities/Autism service system, and b.) to encourage those institutions to include training about people with intellectual disabilities/Autism in their curriculum.

Requirements

Expertise in presenting and developing training activities
Excellent speaking and written skills
Knowledge of community health care
Experience in working with people with intellectual disabilities and autism
Social Media experience
Data collection and analysis
Organizational skills
Minimum Bachelor's degree in education, training or related field, Masters Level preferred
Three years experience in Intellectual Disabilities/Autism or related field
Experience in training and organization of training activities and outreach
Supervisory experience (3-5 years)
Data Management experience

Nice To Haves

Prior Event planning experience preferred

Responsibilities

Maintain ongoing relationships with all Southeast Regional County Administrative Entity (AE) Offices to develop training priorities on an annual basis
Monitor requests for training
Create a schedule of training activities
Ensure that all trainings and information are kept up to date
Ensure that all trainers, including yourself, are ready and prepared for training sessions
On-line training management and oversight
Organize and manage all training database entries
Develop with the data manager methods of tracking training provided and attendance
Create standardized formats for reporting on training activities
Create outcomes measures to determine effectiveness of training and quantity of training provided with the Quality Management Department
Oversee the creation of training flyers, consistent descriptions and timely training announcements
Create and maintain training syllabus for health-related topics offered by PCHC
Interface with community health care organizations requesting training and outreach
Organize PCHC’s participation in all Community Events, Health Fairs and Conferences as requested
Organize training events associated with outside funding sources including grant and contract-based activities
Develop relationships with local health related institutions of higher learning to promote knowledge of people with intellectual/developmental disabilities and autism
Interview, hire and supervise all interns working with PCHC
Oversight and management of on-line training, promote alternative methods of providing training such as web based, and webinars using utilizing Zoom and alternative virtual platforms.
Interface with all PCHC staff in relation to training activities and outreach initiatives
Ensure completion of all Community Outreach activities, projects and initiatives
Oversee the social media publications and posts from the Outreach Department
Work with other departments to ensure accurate and timely reporting of monthly data to the AE and ODP according to the ODP HCQU reporting requirements.