John Wiley & Sons-posted 8 months ago
Full-time • Entry Level
Onsite • Cary, NC
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The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations. This role provides support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects. The position requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing. The Editorial Assistant impacts their team by providing high-quality customer service and meeting established productivity goals and deadlines.

  • Provides support to Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects.
  • Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing.
  • Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit.
  • May assist in training other colleagues on their assigned projects.
  • Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks.
  • Impacts own team by providing high quality customer service and meeting established productivity goals and deadlines.
  • May assist with projects as directed by the other members of the Editorial Division.
  • Communicates proactively and escalates properly with colleagues and managers on a regular basis.
  • Upholds high standards of professionalism and courtesy when working with colleagues and clients.
  • Have a Bachelor's Degree or other relevant education.
  • Have experience in customer service, time management, and task prioritization.
  • Have experience working in collaborative team settings.
  • Are able to work semi-independently with a high attention to detail and meet deadlines.
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