Edison Craft Ales & Kitchen l Restaurant Manager

Omni Hotels & Resorts • Woodfin, NC

110d

About The Position

This position is responsible for ensuring proper training and supervision of all personnel. The Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Manager position is responsible for the delivery of 4 diamond service in the Restaurant.

Requirements

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be TIPS Certified.

Responsibilities

• Assist in overall supervision of the department as outlined in manager's job description.
• Oversees bar area.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings and monthly department meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff's service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
• Assist manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation