About The Position

The Wasserstrom Company, is a leading food service equipment provider in the nation. In business since 1902, we are family owned with corporate offices located in Columbus, Ohio. We have an immediate opening for an EDI Master Data Process Lead. This position is responsible for processing and maintaining EDI (Electronic Data Interchange) documents for both inbound and outbound for customers, ensuring that it meets the necessary standards of data integrity for all uses within SAP. Focusing on fixing errors for inbound orders/invoices and outbound invoices/POs. Researching recuring errors with the EDI Technical team. Also, the Coordinator will serve as a liaison for all issues from the EDI customers/vendors and take responsibility to address issues.

Requirements

  • Associate Degree or Bachelors Degree or equivalent experience
  • 1 - 2 years related experience and/or training; or equivalent combination of education and experience
  • Proficient computer skills; ability to use MS Office Suite, including Outlook
  • Technical ability to learn and use a variety of software programs, such as SAP (a general knowledge is a plus)
  • Communicates well with others; speaks and writes clearly; asks for and offers help when needed
  • Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality
  • Detail oriented; meets quality standards and demonstrates accuracy and thoroughness
  • Organized; completes work in a timely manner; able to prioritize and meet deadlines
  • Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work
  • Capable of working independently and as a member of a team; contributes to building a positive team spirit

Responsibilities

  • Monitor and triage emails in joint EDI mailbox, assess issues for resolution, and escalate service-related concerns to the appropriate internal teams to ensure timely and professional support.
  • Oversee and maintain the team project board to ensure accurate tracking of tasks, deadlines and deliverables; serve as the primary facilitator for weekly internal project status meetings by driving discussions and aligning stakeholders on priorities, progress, and next steps.
  • Support On-Boarding of non-EDI customers by gathering required information and coordinating with the SAP technical team to ensure successful testing and implementation
  • To create SAP Master Data accounts in SAP production, test, and development systems in relation to processing/correcting EDI orders and invoices, ensuring that all data is created to a high standard
  • Maintain and regularly audit EDI customer accounts for EDI accuracy
  • Ensure all POs/ Orders which were submitted by customer are in SAP
  • Ensure all documents are correct and accurate including: Purchase Orders, Confirmations, Acknowledgment Shipping Notifications, & Invoices
  • Ensure all Invoices sent to customer in SAP are also in the customer middleware and error free
  • Work with multiple different middleware systems handle the orders and invoices
  • To periodically review SAP EDI Master Data processes to ensure that they meet the ongoing needs of Wasserstrom and ensure best practice across the company
  • To report on SAP EDI Master Data on an as needed basis, specify any reports that may be needed to improve EDI Master Data processes and monitoring
  • And all other job duties as required
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