EDI Engineer II
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About The Position
The EDI Engineer II is responsible for implementing EDI Partners on the Estes EDI platform, Cleo. This includes communicating with customers, configuring data communications (Sftp/AS2), mapping and testing their EDI setup, obtaining approvals, and performing verifications. Additional responsibilities include development of new transactions/versions within the Cleo Platform, issue monitoring/review/resolution in the Cleo Platform and in the Estes systems, assisting with modifications for optimization, supporting other team members through knowledge sharing. Responsible for the execution and timely completion of assigned tasks and serves as the first escalation point for level I Engineers. May provide guidance and training to level I Engineers. Ability to create, maintain and implement machine level instruction in relevant domain. Maintain technology environments through research, documentation, and maintenance throughout the production lifecycle. Contribute to and define tasks related to installation, configuration, upgrades, maintenance, enhancements, tuning for optimal performance, security procedures, issue troubleshooting and resolution. Define capacity planning, monitoring, and maintenance of designated systems. Ability to define assigned development, testing, and production environments. Takes ownership of issue resolution, tracks progress, communicates, and escalates as appropriate. Define standards and guidelines across technology environments. Define process development, best practices, and identifying new ways to improve resilience, performance levels, and support. Identify opportunities, recommend appropriate actions, implement and follow through. Communicate to staff as appropriate. Define documentation requirements. Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
