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The Winery Tasting Room Assistant Manager (AM) is responsible for assisting the Winery Tasting Room Manager in day to day operations of our tasting room, wine club, wine club events, and interfacing with customers in person and via phone and email. During their shift the Winery Tasting Room Assistant Manager is responsible for supervising Tasting Room staff, completing administrative duties as assigned by manager (i.e. submitting Show Reports, updating and printing menus and drink tracker, etc.), effectively dealing with personnel and customer service issues as they arise, and must be available to help solve & troubleshoot any problems that come up during the course of a shift. They will serve as the Manager on Duty in the Tasting Room when the Tasting Room Manager is out of the office. The Winery Tasting Room Assistant Manager is also required to comply with and enforce all McMenamins property wide and departmental policies and procedures. Each McMenamins employee will be expected to perform their job in a safe manner and report any safety concerns to management in a timely manner. All McMenamins employees will also be expected to keep current on all company events, history and products. Other duties are to be completed as assigned by management.