Edge Resilience Maturity and Operations Lead

RTX • Farmington, NM

6d • Hybrid

About The Position

We are seeking an Edge Resilience Maturity and Operations Lead to evaluate and enhance facilities, DT infrastructure, data center operations, and manufacturing support. This role focuses on assessing factory maturity, improving infrastructure, and standardizing operational support models to drive efficiency and scalability. The candidate will implement functional strategies, solve complex challenges, and communicate directly with executive leadership to align operational goals with business objectives.

Requirements

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
• 7 years experience in facilities management, networking technologies, and data center operations.

Nice To Haves

• Proficiency in storage technologies and expertise in managing multiple operating systems (Windows, Linux, and other server/client systems).
• Proven ability to solve complex problems through analysis, investigation, and innovative approaches in technical and operational contexts.
• Demonstrated leadership skills with experience in workforce planning, talent development, and managing large teams or regions.
• Excellent communication and influencing skills with the ability to engage executive leadership and drive acceptance of strategic practices and approaches.
• Experience participating in multiple concurrent projects.
• Supported manufacturing environments leveraging I4.0 frameworks
• Familiar with Enterprise and Manufacturing Applications Service Delivery Lead Experience
• ITIL Certified

Responsibilities

• Perform comprehensive evaluations to assess the current state of factory operations, technology adoption, and overall maturity against industry benchmarks.
• Lead the deployment of edge stack technologies and associated digital tools to enhance factory automation, connectivity, and data processing capabilities.
• Drive change management efforts, including stakeholder engagement, communication planning, and training initiatives, to ensure smooth adoption of new technologies and processes.
• Maintain data to support dashboards to provide real-time visibility into factory performance, deployment progress, and key metrics related to resilience and maturity.
• Work closely with engineering, IT, operations, and other functional teams to ensure alignment between technology deployments and business objectives.
• Evaluate potential risks associated with technology adoption and factory maturity upgrades and implement strategies to mitigate these risks effectively.
• Create detailed roadmaps to enhance site resilience, focusing on areas such as cybersecurity, system redundancies, and disaster recovery planning.
• Identify opportunities for continuous improvement in manufacturing processes, leveraging data from edge technologies to optimize efficiency and reduce downtime.
• Ensure that factory technologies, processes, and assessments comply with regulatory requirements, industry standards, and RTX policies.
• Prepare and deliver regular updates, presentations, and reports for senior leadership, highlighting progress on factory maturity, technology deployments, and resilience-building efforts.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees