ED Specialist - Walnut Creek

Blackstone Consulting, Inc.•Walnut Creek, CA

4h•$27•Onsite

About The Position

BCI seeks a dedicated and passionate Emergency Department Specialist to serve as an integral part of the security and care delivery team for a leading healthcare provider.

Requirements

High School Diploma
Guard Card
Power to arrest
Use of force/Weapons of mass destruction
Minimum 2+ years healthcare security
Minimum 2+ years of customer service experience
Experience as security officer in emergency room department
Security Basics: Ability to learn, retain and perform basic healthcare security functions.
Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery.
Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments.
Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client.
Leadership: Ability to motivate, inspire, and influence others.

Responsibilities

Observing and remaining vigilant for signs of crime, disorder, hazard, and unusual activity
Patrolling on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
Verbally and physically de-escalating individuals, as needed
Inspecting all security devices and fire control equipment
Screening members, visitors, and client employees to expedite their admittance to the facility
Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
Preparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisors
Reading and interpreting police reports, local and state law, and procedure manuals
Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards
Successfully pass the client’s pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)
Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
Complete healthcare competency assessment and training on defusing assaultive behavior
Monitors entrances and exits.
Provides information regarding the facility and surrounding areas as requested by visitors.
Prevents unapproved or unlawful entry.
Prepare logs or reports as required for post, requiring detailed narrative reports.
Troubleshoot cameras, device replacements and configurations.
Understand and respond to the intrusion detection system.
Maintains and displays good public relations skills when interacting with visitors and staff.
Other duties as needed