ED Specialist - Oakland

Blackstone Consulting, Inc.-posted 1 day ago
$27 - $27/Yr
Full-time • Entry Level
Onsite • Oakland, CA
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Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status BCI seeks a dedicated and passionate Emergency Department Specialist to serve as an integral part of the security and care delivery team for a leading healthcare provider.

  • Observing and remaining vigilant for signs of crime, disorder, hazard, and unusual activity
  • Patrolling on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
  • Verbally and physically de-escalating individuals, as needed
  • Inspecting all security devices and fire control equipment
  • Screening members, visitors, and client employees to expedite their admittance to the facility
  • Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
  • Preparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisors
  • Reading and interpreting police reports, local and state law, and procedure manuals
  • Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
  • Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards
  • Successfully pass the client’s pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)
  • Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
  • Complete healthcare competency assessment and training on defusing assaultive behavior
  • Monitors entrances and exits.
  • Provides information regarding the facility and surrounding areas as requested by visitors.
  • Prevents unapproved or unlawful entry.
  • Prepare logs or reports as required for post, requiring detailed narrative reports.
  • Troubleshoot cameras, device replacements and configurations.
  • Understand and respond to the intrusion detection system.
  • Maintains and displays good public relations skills when interacting with visitors and staff.
  • Other duties as needed
  • High School Diploma
  • Guard Card
  • Power to arrest
  • Use of force/Weapons of mass destruction
  • Minimum 2+ years healthcare security
  • Minimum 2+ years of customer service experience
  • Experience as security officer in emergency room department
  • Security Basics: Ability to learn, retain and perform basic healthcare security functions.
  • Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery.
  • Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments.
  • Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client.
  • Leadership: Ability to motivate, inspire, and influence others.
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