ED Registration Supervisor

Mass General Brigham • Boston, MA

13h • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Responsible to oversee and coordinate administrative support services to ensure the smooth operation of healthcare facilities or departments. Supervise a team of administrative staff, provide guidance and support, and ensure that administrative tasks are completed accurately and efficiently.

Requirements

• High School Diploma or Equivalent required
• Experience in administrative support roles, preferably in a healthcare setting. 3-5 years required
• Proficient in the use of office productivity software, such as Microsoft Office (Word, Excel, PowerPoint) and email systems.
• Strong organizational and time management skills, with the ability to multitask and prioritize workload effectively.
• Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
• Attention to detail and accuracy in completing administrative tasks.
• Knowledge of privacy and confidentiality regulations, such as HIPAA.

Nice To Haves

• Associate's Degree Health Administration preferred
• Experience in a supervisory or leadership role 1-2 years preferred

Responsibilities

• Supervise and provide guidance to a team of administrative support staff, including administrative assistants, receptionists, and clerical personnel.
• Assign tasks, set priorities, and monitor work progress to ensure timely and accurate completion of administrative duties.
• Conduct regular performance evaluations, provide feedback, and offer opportunities for professional development and training.
• Oversee day-to-day administrative operations, ensuring that administrative tasks are carried out efficiently and in accordance with organizational policies and procedures.
• Establish and maintain effective systems, processes, and workflows to optimize administrative functions.
• Identify areas for improvement and implement solutions to enhance administrative efficiency and effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED