ED Registration Rep - .75 FTE Eve/Nights - RST

Mayo Clinic • Rochester, MN

4d

About The Position

The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

Requirements

• High School Diploma or GED and 2+ years of relevant experience required OR Bachelor’s degree required
• Ability to read and communicate effectively.
• Basic computer/keyboarding skills, intermediate mathematic competency.
• Good written and verbal communication skills.
• Knowledge of proper phone etiquette and phone handling skills.
• Position requires good communication skills.
• Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds, and maintain working knowledge of systems and processes related to patient registration and scheduling activities.

Nice To Haves

• Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred.
• Experience using an Epic RC/EMR system is preferred.

Responsibilities

• Accurate check-in/admissions of incoming patients in the hospital setting as well ED setting.
• Verification of patient demographic information.
• Collection of insurance data.
• Identification and/or creation of appropriate accounts.
• Collection of indicated co-payments and/or share of cost.
• Ensure patient safety using positive patient identification protocols.
• Obtain the appropriate consents as required.
• Adherence to quality assurance guidelines.
• Adherence to established productivity standards to support the work unit’s performance expectations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees