ED Registration Clerk - Full Time - Evenings

Valley Health System • Utica, NY

82d • $18 - $22

About The Position

The ED Registration Clerk is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system. This position works in the clinical area of the Emergency Department.

Requirements

• High school diploma or equivalent

Nice To Haves

• Prior healthcare registration experience.
• One year of medical office, hospital or medical insurance related experience

Responsibilities

• Responsible for the initial arrival process for patients arriving via EMS or via walk in.
• Must understand and comply with all EMTALA guidelines.
• Responsible for accurately obtaining and entering information for 50+ data fields.
• Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone.
• Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email.
• Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient signatures.
• Responsible for payment collection activities, including handling cash.
• Meets or exceeds productivity and quality goals.
• May be assigned to work edits/errors out of designated work queue's or reports.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED