ED Patient Access Rep-Admitting, Per Diem, Varied Shift

KPC GLOBAL MEDICAL CENTERS INC. • Victorville, CA

96d

About The Position

The Emergency Department Admitting Clerk is responsible for effective communication, both verbally and non-verbally, and must demonstrate strong interpersonal skills. The role requires the ability to interact diplomatically and maintain a professional demeanor with all customers. The clerk will discuss personal and financial matters with patients or their representatives, and must possess good problem-solving and process efficiency skills. Knowledge of insurance benefits, covered services, and billing and collection procedures for all government insurance is essential. A general knowledge of office procedures and the ability to utilize resources in an organized manner is also required. The clerk will perform all other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Minimum of one year of hospital admitting experience preferred.
• Minimum of one year of customer service experience preferred.

Responsibilities

• Communicate effectively with patients and representatives.
• Maintain a professional demeanor with all customers.
• Discuss personal and financial matters with patients or representatives.
• Demonstrate problem-solving and process efficiency skills.
• Understand insurance benefits and billing procedures.
• Utilize office procedures and resources in an organized manner.
• Perform other duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees