ED Interpreter/Family Liaison- 32 hrs

Connecticut Children's • Hartford, CT

2d • Onsite

About The Position

Under general supervision, the ED Interpreter/Family Liaison represents and interprets the mission, policies, procedures and services of Connecticut Children’s to patients and family members in support of Service Excellence and the overall Patient and Family Experience. The ED Interpreter/Family Liaison provides timely Spanish/English interpretation services and assists team members with their understanding of and respect for cultural differences. The ED Interpreter/Family Liaison functions as a resource and a liaison between Emergency Department (ED) and team members/providers to assist with patient flow and promote increased partnerships and communication. In addition, ensures that patient rights are respected; provides a channel for communication/partnership and promotes the highest level of quality of care and the Patient & Family Experience. Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members. At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Requirements

• Ability to provide timely Spanish/English interpretation services

Responsibilities

• Represents and interprets the mission, policies, procedures and services of Connecticut Children’s to patients and family members in support of Service Excellence and the overall Patient and Family Experience
• Provides timely Spanish/English interpretation services
• Assists team members with their understanding of and respect for cultural differences
• Functions as a resource and a liaison between Emergency Department (ED) and team members/providers to assist with patient flow and promote increased partnerships and communication
• Ensures that patient rights are respected
• Provides a channel for communication/partnership
• Promotes the highest level of quality of care and the Patient & Family Experience

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees