Human Services - Economic Support Specialist

Shawano County•Shawano, WI

4d•Hybrid

About The Position

Under the direct supervision of the Income Maintenance/Child Support Supervisor, performs intake duties such as eligibility determination and budget work for applicants and recipients of the various public assistance programs such as Wisconsin SHARES - Child Care, FoodShare, Health Care (Medical Assistance and subprograms) and Caretaker Supplement. After training, this position has opportunities to work from home 50% of the time.

Requirements

High School Diploma or GED.
Requires a valid Wisconsin driver's license and adequate insurance as required by County Policy.
Satisfactory completion of state required New Worker Training.

Responsibilities

Interview applicants and assists, if needed, in the completion of the necessary forms for public assistance; verify information on application such as social security number, date of birth, citizenship, income, assets, etc.; advises recipients and/or applicants on the requirements of various programs.
Explain programs, answer questions, provide information on the various programs, and explain client’s rights and responsibilities including the reporting requirements.
Complete computer entry for the various programs for processing; maintain all assigned case files; review computer printouts to ensure accuracy, handle case records and case supporting documents.
Refer applicants/recipients to other community resources or social workers as needed or required; refer fraud cases to the Fraud Investigator for investigation/front-end verification; may testify at court proceedings on fraud cases and at Administrative Review proceedings.
Notify clients of any changes in procedures or benefits.
Keep current on all federal and state regulations and requirements for economic assistance.
Performs other related duties as required or assigned.

Benefits

Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week
Nine (9) Paid Holidays
Health Insurance including vision coverage with option of a high or low deductible health insurance plan.
County-funded Health Reimbursement Account or HSA depending on health plan selection.
Prescription Drug Plan
Gym Membership Discounts
Dependent Flexible Spending Account
Dental Insurance
Long and Short-Term Disability
Critical Illness and Accident Insurance
Employee Assistance Program
Life Insurance
State Pension Plan
Deferred Compensation (457) Retirement Plans
Paid Time Off
Paid Holidays
Life Insurance
State Pension Plan
Gym Membership Discounts
Employee Assistance Program