Ecommerce Support Specialist

NITE IZE INC•Boulder, CO

10h•$28 - $30•Hybrid

About The Position

About Nite Ize Nite Ize is a Boulder-based company that distributes over 500 innovative products worldwide to the largest retailers in the world. We pride ourselves in being fun and functional, trusted and innovative, and obsessively dedicated to making products that are not only guaranteed for life but guaranteed to improve your life. We are focused on creatively solving everyday problems through inventions like the Spotlit pet light, Steelie magnetic phone mounts, Gear Tie reusable rubber twist ties, S-biner dual carabiners and more! Our success is rooted in integrity and in keeping our promises to each other and to our customers. Nite Ize provides employees an exceptional workplace that is respectful and considerate. We value our employees, and, in return, our employees have been the key contributors to our success since 1989. The Ecommerce Support Specialist works with the Ecommerce Director to optimize Nite Ize’s digital presence on partner websites to drive online growth and maintain brand consistency. The position for Ecommerce Supports Specialist is expected to be open until April 30, 2026.

Requirements

Bachelor’s degree in marketing, merchandising, business, or other related field, or equivalent experience required.
1-2 years’ relevant work experience.
Experience with Amazon Vendor Central / Seller Central
Experience managing product content and listings in online marketplaces such as Amazon and retail partner platforms.
Experience working with product data, catalog structures, and bulk content uploads.
Familiarity with ecommerce platforms
Strong attention to detail, including the ability to effectively prioritize daily tasks.
Knowledge of Microsoft Office products, including Excel, Outlook, PowerPoint, and Word.
Exceptional Excel skills with the ability to manipulate and analyze large data sets.
Strong problem-solving skills and a curiosity for exploring details.
High level of initiative to tackle new challenges
Must have excellent communication skills, including internal company communications as well as external with multi-national support teams.
Must be able to read, write, and speak English.

Responsibilities

Manage and maintain product listings within Amazon Vendor Central, ensuring compliance with marketplace style guidelines, category requirements, and brand standards.
Monitor and audit product content across partner ecommerce sites including Walmart and The Home Depot to ensure accuracy, brand consistency, and ecommerce optimization.
Collaborate with internal teams including marketing, product, and design to optimize product titles, bullet points, descriptions, and keywords to improve search visibility and conversion performance.
Monitor listing health and troubleshoot catalog issues including suppressed listings, content errors, and catalog conflicts.
Identify underperforming listings and provide recommendations for content updates, SEO improvements, and ecommerce optimization.
Track, organize, and prioritize product content updates and optimization opportunities across marketplace and partner websites.
Identify and escalate content inconsistencies or errors, coordinating with stakeholders to ensure timely resolution.
Utilize internal digital asset management (DAM) libraries and approved brand content to maintain consistency across all listings.
Manage product content updates through partner portals, ticketing systems, and internal teams, ensuring requested updates are implemented accurately.
Understand the unique content requirements, templates, and limitations across marketplace and partner ecommerce platforms.
Support internal process improvements that enhance product data accuracy, listing setup, and cross-team communication.
Communicate listing updates, changes, and optimization initiatives with relevant stakeholders.