Ecommerce Site Merchandising Specialist
About The Position
What You'll Do Learn to manage & maintain our online product catalog which includes the product launch process, ongoing optimizations and end of life Have the capacity to own the end-to-end site merchandising strategy driving revenue, conversion rate, average order value and engagement across the site Utilize site data on shopper pathing, search terms, filter usage, site errors (or other) to improve shopper experiences. Build and execute data-led site merchandising strategies across category pages, product listing pages, search results pages and seasonal campaign landing page experiences Become an expert in Athos Commerce (our internal site search tool) for ongoing search optimization and zero-results reduction to drive product discoverability, conversions and revenue Be a subject-matter expert for site merchandising best practices, trends, and tools within the organization Identify and fix merchandising issues including (but not limited to) broken links or missing content that would enrich our product catalog Champion continuous process improvements by identifying gaps and recommending workflow refinements Support QA across site, email, and product to ensure optimized customer journeys Collaborate cross-functionally to gather inputs, understand priorities and ensure flawless execution Manage structured ad-hoc assignments and priorities, ensuring on time delivery and accuracy across all site updates Who You Are Exceptionally detail-oriented with strong organizational and problem-solving skills Analytical and curious - able to recognize inconsistencies in data and proactively identify solutions Passionate about the customer journey and digital shopping experience Excellent project management skills and ability to prioritize competing demands Strong communication and collaboration skills to work across multiple teams and departments A self starter who is motivated to proactively work through complex issues and take initiative to solve problems.
Requirements
- Exceptionally detail-oriented with strong organizational and problem-solving skills
- Analytical and curious - able to recognize inconsistencies in data and proactively identify solutions
- Passionate about the customer journey and digital shopping experience
- Excellent project management skills and ability to prioritize competing demands
- Strong communication and collaboration skills to work across multiple teams and departments
- A self starter who is motivated to proactively work through complex issues and take initiative to solve problems.
- 1-3 years of experience in eCommerce, digital merchandising or marketing preferred
- Bachelors degree or equivalent experience in Marketing, Merchandising or related field
- Willingness to maintain a primarily in-office presence for the first three months, followed by a hybrid schedule of 2–5 in-office days per week based on business needs.
Nice To Haves
- Experience working with Adobe Commerce, NetSuite, or analytics tools (GA4) is a plus
Responsibilities
- Learn to manage & maintain our online product catalog which includes the product launch process, ongoing optimizations and end of life
- Own the end-to-end site merchandising strategy driving revenue, conversion rate, average order value and engagement across the site
- Utilize site data on shopper pathing, search terms, filter usage, site errors (or other) to improve shopper experiences.
- Build and execute data-led site merchandising strategies across category pages, product listing pages, search results pages and seasonal campaign landing page experiences
- Become an expert in Athos Commerce (our internal site search tool) for ongoing search optimization and zero-results reduction to drive product discoverability, conversions and revenue
- Be a subject-matter expert for site merchandising best practices, trends, and tools within the organization
- Identify and fix merchandising issues including (but not limited to) broken links or missing content that would enrich our product catalog
- Champion continuous process improvements by identifying gaps and recommending workflow refinements
- Support QA across site, email, and product to ensure optimized customer journeys
- Collaborate cross-functionally to gather inputs, understand priorities and ensure flawless execution
- Manage structured ad-hoc assignments and priorities, ensuring on time delivery and accuracy across all site updates
Benefits
- Generous Medical for employee and their qualified dependents
- HRA, Dental, Vision, Life/AD&D, Long Term Disability
- 401k match
- Paid Vacation and Sick Time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
