Ecommerce & Programs Account Manager

Hub Pen Company LLC•Braintree, MA

14h•$65,000 - $70,000•Hybrid

About The Position

HPG Brands is seeking a commercially driven Ecommerce & Programs Account Manager who will lead strategic growth initiatives across key ecommerce accounts and distributor programs. This is not an administrative role — it is a revenue-impacting position responsible for influencing product assortment decisions, driving program expansion, and owning high-level customer conversations. The ideal candidate is confident, analytical, and comfortable leading strategic discussions around growth opportunities, pricing, rebate agreements, and long-term partnership alignment. This individual will serve as a trusted advisor to customers while protecting HPG Brands’ profitability and brand positioning. This position is a remote/hybrid position. The salary range is $65,000-$70,000 annually plus commission.

Requirements

Strong commercial acumen and confidence leading strategic customer conversations
Ability to influence assortment decisions and articulate ROI and revenue impact
Comfortable navigating pricing negotiations and margin conversations independently
Analytical mindset with the ability to translate data into growth strategy
Highly organized with the ability to balance strategy and execution
Promotional products industry experience strongly preferred
Ability to sit, stand, and move within an office environment.
Use of office equipment; ability to lift up to 15 pounds.
Strong hand-eye coordination and physical dexterity.
Ability to read, see, and differentiate colors.

Responsibilities

Meet or exceed monthly sales quota and goals set.
Own assigned ecommerce accounts, serving as the primary strategic contact for growth discussions and account performance
Collaborate across assigned sales-territories within the team, to share expertise and discovery of opportunity from top lead generators such as CRM’s, Facebook Groups and Portals
Lead conversations with customers on why HPG Brands products should be expanded within their ecommerce assortment, clearly articulating value, differentiation, and revenue opportunity
Drive onboarding of new product launches with a strategic lens — not just placement, but positioning for sell-through success
Analyze platform performance, user behavior, and merchandising strategy to recommend data-driven assortment and visibility improvements
Develop and execute quarterly growth plans and campaigns in partnership with National teams
Contribute meaningfully to Quarterly Business Reviews (QBRs) with insights, opportunity identification, and forward-looking strategies
Confidently manage pricing conversations, keeping mind rebate structures, and necessary price discussions while maintaining strong partnership alignment
Ensure pricing, integrations, and compliance requirements are executed accurately and efficiently
Fuse personalize customer-connection building with technical development to maximize product
Serve as the strategic lead for established distributor programs, strengthening partnerships and identifying expansion opportunities
Proactively recommend product additions and program enhancements based on launches, trends, and performance data
Evaluate program effectiveness and propose structural improvements to drive increased revenue and engagement
Lead conversations around program terms, and profitability considerations with confidence and professionalism
Maintain program documentation, data sheets, and other requirements with accuracy and efficiency
Represent HPG Brands across designated social and distributor platforms, actively engaging in project opportunities and brand-building conversations
Elevate brand presence through strategic digital engagement aligned with company growth initiatives