Ecommerce Merchandising

UPLIFT DeskAustin, TX
1d$25Onsite

About The Position

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. We are seeking a motivated, analytical, and customer-focused Ecommerce Merchandiser to join our growing team. This role is responsible for optimizing the online shopping experience to drive sales, improve conversion rates, and enhance customer engagement, with a primary focus on ensuring compelling product presentation. The position demands strong analytical skills to interpret data and identify trends, creative thinking for developing effective merchandising strategies, and a solid understanding of online retail dynamics and consumer behavior. You will be instrumental in shaping the customer journey and directly impacting our ecommerce success.

Requirements

  • Experience in ecommerce merchandising, preferably in a fast-paced environment
  • Proven proficiency with major ecommerce platforms (e.g., BigCommerce, Shopify, Magento/Adobe Commerce)
  • Strong understanding of online customer behavior, product storytelling, and visual merchandising
  • Proficiency in web analytics tools (e.g., Google Analytics, Google Console, Microsoft Clarity) and experience using data to drive decisions
  • Strong Google Sheets or Excel skills (pivot tables, VLOOKUPs, data analysis).
  • Familiarity with UX design principles and web usability best practices, with an understanding of how design impacts customer engagement and conversion.

Nice To Haves

  • Working knowledge of SEO, AEO, and paid media best practices as they relate to product listings and onsite merchandising
  • Exposure to inventory planning concepts, margin review, and clearance and sale best practices
  • Experience with A/B testing platforms (e.g., VWO, Optimizely) and applying conversion optimization strategies
  • Basic understanding of HTML, CSS, and website content management systems (CMS)

Responsibilities

  • Oversee the online product catalog, ensuring accuracy, completeness, and appeal of product listings.
  • Develop and implement strategies for product categorization, navigation, and on-site search to enhance product discoverability and user experience.
  • Develop and execute merchandising strategies for the homepage, category pages, landing pages, and product detail pages to maximize sales and customer engagement.
  • Curate product collections and recommendations based on seasonality, trends, promotions, customer behavior, and inventory levels.
  • Coordinate with photography and content teams to ensure high-quality and consistent product assets.
  • Manage and regularly audit the online product catalog to ensure accuracy, consistency, and high-quality merchandising across all listings
  • Monitor and analyze site traffic, customer behavior (e.g., click-through rates, bounce rates, conversion funnels), and sales data to identify opportunities for improvement.
  • Collaborate with the marketing team to plan, set up, and manage online promotions and new product launches.
  • Work closely with the inventory and operations teams to monitor stock levels and ensure product availability aligns with merchandising plans.
  • Track and report on key performance indicators (KPIs) related to merchandising, such as conversion rates, AOV, bounce rate, and category performance.

Benefits

  • A merit-based environment that rewards growth and accomplishment regardless of seniority
  • Generous paid time off
  • 4% 401K company matching with instant vesting (after one year)
  • Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)
  • Flexible spending account (FSA) for health care and child care costs
  • Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
  • Free UPLIFT Desk (after one year)
  • 50% discount on all UPLIFT products
  • Free healthy (and not so healthy) snacks and drinks
  • On-the-job training and skills development
  • A supportive and engaging work culture that promotes healthy living
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