Ecommerce Associate

Cass Information Systems • Columbus, OH

322d

About The Position

The Ecommerce Associate assists with department and ecommerce daily functions including reporting and proactive resolutions and supports Ecommerce projects. In addition, this position assists the Supervisor, Ecommerce to establish and maintain EDI, XML, or other inbound and outbound electronic partnerships with vendors and third-party partners (as assigned) to increase enrollment in accordance with company standards and electronic commerce goals.

Requirements

• Knowledge of electronic interchange protocols, including EDI 810's, and XML transaction sets.
• Ability to quickly grasp Cass operating systems, policies, and procedures.
• Proficient in using Microsoft Excel formulas, performing data manipulation, and creating complex spreadsheets for reporting and analysis.
• Knowledge of utility bill processing or accounts payable is preferred.
• Developed interpersonal skills necessary to work with and influence IT vendors and Utility vendors.
• Ability to collaborate with internal resources of all levels within the Cass organization.

Responsibilities

• Oversees EDI 810 production reports, identifies potential problems, and resolves, assists, or escalates to correct obstacles preventing any processing interruptions.
• Manages and problem solves third party partner issues with the Operations team to optimize EDI enrollment.
• Increases existing EDI 810- and third-party partner account enrollment by compiling reports, identifying EDI opportunities and assists with contacting vendors for new enrollment as well as resolve obstacles.
• Assists Project Manager in reviewing output for new EDI vendors and reviews modifications to current EDI vendors.
• Assists in identifying new EDI partners at the direction of management.
• Contacts vendors and/or partners to increase enrollment and to resolve quality issues.
• Completes special projects and other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree