Ecommerce Assistant

Madewell • New York, NY

2d • $25 - $30

About The Position

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. As Ecommerce Analyst based in New York City you will be supporting the Digital Strategy & Analytics Manager with reporting, analysis, and strategy of Madewell’s ecommerce business. You will work cross-functionally with Marketing, CRM, Site, App, Merchandising, Planning, and Tech teams. This position reports to the Digital Strategy & Analytics Manager and is part of the Ecommerce team.

Requirements

• 0-3 years of experience in analytical role, experience in retail industry not required
• Bachelor’s degree in a quantitative field (ie. Finance, Business, Economics, Statistics, Mathematics)
• Proficiency in Microsoft Excel, PowerPoint preferred
• Strong analytical skills with an aptitude for problem solving
• Strong written and verbal communication and attention to detail
• Ability to manage multiple workstreams and remain organized
• Intellectual curiosity and desire to learn
• Team player with an ability to build constructive and effective relationships across a broad and diverse group of business partners

Nice To Haves

• Experience in Looker, Google Analytics, PowerBI, SQL a plus but not required

Responsibilities

• Website + app analytics Build and manage reports for the ecommerce business reflecting performance of website and app KPIs against trends and benchmarks
• Actively monitor conversion funnel metrics, identify opportunities for conversion rate optimization
• Support work with technical teams for site tagging and implementation decisions
• Performance marketing Support with marketing channel forecasting and scenario planning to align KPIs with financial goals
• Provide weekly, monthly and quarterly reporting to key stakeholders on marketing channel performance
• Ecommerce strategy Deliver performance recaps and insights for ecommerce events and promotions
• Support ad hoc data requests and analyses from cross-functional teams as it relates to driving the ecommerce business (ie. Loyalty, CRM, Site Merchandising)

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level