eCom Product Specialist I Joe V's Smart Shop
About The Position
As a Digital Content & Catalog Specialist, you’ll combine your passion for solving problems with curating compelling, world-class content for our customer-facing digital ecosystems to drive high levels engagement, conversion and systems accuracy. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners feel appreciated and respected? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment while handling multiple, concurrent tasks?
Requirements
- A related degree or comparable formal training, certification, or work experience
- 2+ years of experience in a retail or eCommerce environment
- Advanced computer, tablet, and smart phone skills
Nice To Haves
- Proficiency in Excel, Word, and Photoshop
- Product set-up skills including variant and product group maintenance
- Solid verbal and written communication skills
- Online/Internet familiarity
- Strong interpersonal skills in a team environment
- Ability to consistently demonstrate professionalism and respect
- Ability to adapt to an ever-changing environment
- Passion for quality, attention to detail and strong follow-up
- Self-motivated with a keen sense of urgency
Responsibilities
- Maintain daily operations of our customer-facing site and app
- Partner with vendors and procurement for product set-up including variant and attribute maintenance
- Collaborate with eMerchandising team daily regarding site maintenance, product collections, and special projects
- Curate and deploy compelling, world-class product content for our customer-facing digital ecosystems. Content may include product descriptions, images, attributes, videos, nutrition content, and more
- Ensure maintenance of product hierarchy across platforms
- Respond to store and procurement requests
- Problem solve and build process improvements
- Resolve site issues and drive 100% accuracy for product availability, pricing, and promotions
- Submit and follow up on platform defects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
