eCom Product Specialist I Joe V's Smart Shop

HEB•Dallas, TX

About The Position

As a Digital Content & Catalog Specialist, you’ll combine your passion for solving problems with curating compelling, world-class content for our customer-facing digital ecosystems to drive high levels engagement, conversion and systems accuracy. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

Requirements

HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners feel appreciated and respected?
HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?
PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment while handling multiple, concurrent tasks?
A related degree or comparable formal training, certification, or work experience
2+ years of experience in a retail or eCommerce environment
Advanced computer, tablet, and smart phone skills

Nice To Haves

Proficiency in Excel, Word, and Photoshop
Product set-up skills including variant and product group maintenance
Solid verbal and written communication skills
Online/Internet familiarity
Strong interpersonal skills in a team environment
Ability to consistently demonstrate professionalism and respect
Ability to adapt to an ever-changing environment
Passion for quality, attention to detail and strong follow-up
Self-motivated with a keen sense of urgency

Responsibilities

Maintain daily operations of our customer-facing site and app
Partner with vendors and procurement for product set-up including variant and attribute maintenance
Collaborate with eMerchandising team daily regarding site maintenance, product collections, and special projects
Curate and deploy compelling, world-class product content for our customer-facing digital ecosystems. Content may include product descriptions, images, attributes, videos, nutrition content, and more
Ensure maintenance of product hierarchy across platforms
Respond to store and procurement requests
Problem solve and build process improvements
Resolve site issues and drive 100% accuracy for product availability, pricing, and promotions
Submit and follow up on platform defects

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