ECM Specialist

Teachers Federal Credit Union • Hauppauge, NY

296d • $22 - $26

About The Position

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles. Summary: The ECM Specialist ensures efficient and effective operation of Teachers Content Services Platform (OnBase). Performs operations and enhancements, in order to control and maintain internal and external files for archival and records management. Support installation and testing pertinent software releases and enhancements.

Requirements

• Bachelor's Degree in related field required or a minimum of six years directly related experience
• Minimum two years experience with enterprise systems required
• Technical expertise experience with OnBase or an equivalent ECM system preferred
• Knowledge of Excel, SQL database, SQL scripts and queries preferred
• Basic SQL writing skills preferred
• Basic Knowledge of Oracle-based environments preferred
• Experience in complex OnBase content strategies, workflows, integrations, and processes preferred

Responsibilities

• Performs operations, enhancements, and follows policy and processes in order to control and maintain internal and external files for archival and records management
• Support installation and testing pertinent software releases and enhancements
• Create, test, troubleshoot, and maintain multiple workflow lifecycles
• Partner with management to improve automated workflows and business processes as necessary
• Establish and execute testing plans with multiple OnBase solutions and lifecycles
• Manage a multi-stage environment (i.e., development, test, production)
• Assist in resolving back end connectivity issues
• Responsible and accountable for document management and records management in OnBase
• Design all workflows requiring external integrations to be vendor agnostic where practical
• Work with Application Development to integrate OnBase into vendor supplied and internally developed applications
• Ensure daily run activities are carried out accurately and properly
• Streamline existing procedures regarding OnBase
• Participate in enterprise projects for requirement analysis, development and support
• Develop system and workflow documentation
• Performs monthly reporting, or more frequently as needed by the business
• Performs other duties as needed upon request by immediate supervisor

Benefits

• Paid time off for vacation, personal days, and holidays
• Fully-funded pension plan
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree