ECM Outreach Worker

Asian Americans for Community Involvement • San Jose, CA

54d

About The Position

The CalAIM Outreach Coordinator is responsible for community outreach and enrolling clients in Enhanced Care Management (ECM). This position works collaboratively with multidisciplinary team and community resources.

Requirements

• Demonstrated ability to effectively perform the responsibilities outlined above.
• Bachelor's degree in public health, social work, or a related field, or equivalent training and experience.
• One year or more of case management or related experience.
• Knowledge of community and county resources to facilitate referrals and coordination with appropriate agencies.
• Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required.
• Working knowledge of Microsoft Office Suite required.
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability.
• Verbal and written fluency in English is preferred; Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese)
• Ability to communicate well with people of diverse cultural professional and experiential background
• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.

Nice To Haves

• Experience with Enhanced Care Management and/or Community Supports preferred
• Experience and knowledge of working with unhoused population preferred.

Responsibilities

• Facilitate referrals to community resources and perform case management services.
• Assist clients with the development of social and community support systems.
• Develop effective working relationships with agencies and organizations to advocate for clients and increase referrals.
• Enroll clients in ECM program and complete intakes.
• Complete all documentation per Medi-Cal, Santa Clara County, and AACI standards within expected deadlines.
• Conduct outreach in community settings and per program
• Participate in consultations and training.
• Complete other duties and related projects as assigned

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Number of Employees: 101-250 employees