ECL Administrative Operations Coordinator

AIG Insurance•Boston, MA

4d•Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a ECL Administrative Operations Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the global team. Make your mark on the Risk Consulting team Through our global, world-class capabilities, AIG provides risk engineering and specialist services to help identify and reduce risks at AIG insured clients and properties. We perform comprehensive risk evaluations and recommend solutions that combine cutting-edge thinking and common-sense practicality to avoid or mitigate exposures. Our mission is to make a difference that directly contributes to our customers’ success. We also actively participate in, and contribute to, the development and fine-tuning of industry standards and codes. How you will create an impact In this role, you will handle various support functions for the Global Engineering Client Logistics Team. This team engages in a wide range of responsibilities both internal across multiple Risk Consulting groups, and external working with clients, brokers, and vendors.

Requirements

Proven experience in similar administrative and/or operational support roles
Advanced knowledge of Microsoft Office 365 applications including but not limited to Excel, Power BI, PowerPoint, MS Teams, etc.
Strong problem-solving skills with a proactive approach
Data-driven individual who focuses on accuracy and attention to detail
Learning agility – willingness to learn from experiences and new situations
Client servicing – ability to anticipate internal and external client needs and act proactively
Ability to work on long term projects with minimal oversight
Exceptional written and oral communication skills with internal and external stakeholders
Effective time management skills with the ability to manage multiple priorities
Ability to work flexible hours to attend global phone meetings in early morning/late evening

Nice To Haves

Experience utilizing enterprise systems such SAP, Service Now, Share Point, Concur, SalesForce a plus

Responsibilities

Support vendor management by tracking vendor invoices, ensuring vendor work billed has been performed, and processing invoices for payment in internal systems
Engage in client facing activities such as distributing reports, scheduling surveys, creating presentations and following up on risk improvement recommendations and assisting with presentation creation/editing
Attend team meetings to provide support for designated regions
Assist leadership with tasks that help facilitate the effective operation of the team such as: Managing calendars, budgeting for and arranging on-site meetings, tracking expenses
Identifying and resolving administrative and operational issues by analyzing information and communicating solutions
Participating in the work assignment process by routing incoming requests
Creating reports and analyzing data using tools such as Power BI
Managing and ownership of group mailboxes, account lists, shared drives, team sites, etc.
Assisting with the maintenance of account and prospect lists, liaise with underwriting to ensure status and information on accounts is accurate
Providing special project support for the global team

Benefits

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

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