ECD Senior Officer

International Rescue Committee • Lebanon, PA

20h

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The ECD Senior Officer leads the overall coordination, supervision, and quality assurance of the ECD project implementation. The Senior Officer ensures technical quality, adherence to standards, timely implementation of workplans, and harmonization of ECD approaches across target locations. The role supports strategic planning, reporting, stakeholder coordination, and integration of ECD programming across platforms in close collaboration with the ECD Project Manager and technical leads. The ECD Senior Officer leads the day-to-day field oversight of the ECD pilot implementation in the assigned governorate(s), ensuring high-quality delivery of both household visits and group sessions through frontliners and social workers. The role provides direct management and technical oversight to a team of Field Officers (around 6 per governorate) who supervise frontliners, monitor fidelity to Standard Operating Procedures SOPs, and support troubleshooting and service linkages. The ECD Senior Officer is responsible for validating weekly and monthly deployment plans, ensuring consistent supervision coverage, overseeing field-level quality assurance and coaching systems, and ensuring timely, accurate reporting and documentation in coordination with MEAL and project leadership. The role maintains close coordination with central and regional focal points and SDCs to ensure safe, feasible implementation aligned with agreed minimum standards and referral pathways.

Requirements

• Bachelor’s degree in social work, education, social sciences, or related field.
• Minimum 4–5 years of experience in ECD, Education, Health, nutrition.
• Minimum 2–3 years of experience supervising teams.
• Experience with NGOs/INGOs.
• Proven experience in capacity building and training oversight.
• Demonstrated experience in M&E and data analysis.
• Strong leadership, coordination, communication, organization and stakeholder engagement skills.
• Strong report writing skills.
• Ability to manage multiple priorities under pressure in tight deadlines and timeframe.
• Fluency in Arabic and English (written and spoken).
• Commitment to IRC policies including safeguarding and confidentiality.

Nice To Haves

• Experience working with Government entities.
• Working field experience in Baalbeck el Hermel governorate.

Responsibilities

• Team Management & Supervision Directly supervise and support ECD Field Officers, including task planning, performance follow-up, coaching, and ensuring consistent field presence. Develop and monitor weekly and monthly workplans for Field Officers, ensuring that all frontliners receive regular accompaniment and support. Conduct regular performance follow-up meetings and provide structured mentoring and feedback. Support Field Officers in addressing implementation challenges. Lead regular coordination meetings with Field Officers to review implementation progress, quality findings, emerging risks, and required corrective actions, ensuring harmonized implementation across locations. Support the technical development of ECD package and trainings.
• Technical Oversight & Quality Assurance Ensure quality and consistency of the ECD package delivery across households and SDCs. Document field observation reports and provide technical guidance. Identify technical gaps and recommend corrective actions. Support adaptation of ECD content and methodologies. Ensure adherence to safeguarding, confidentiality, and referral standards. Lead on Focus Group Discussions to collect lessons learned and best practices. Ensure structured quality assurance mechanisms are applied consistently by Field Officers (e.g., observation checklists, coaching notes, fidelity scoring, corrective action tracking). Conduct routine accompaniment and spot-check visits to verify delivery quality, adherence to SOPs, and appropriate facilitation approaches. Identify systemic implementation gaps and lead remedial actions (targeted mentoring).
• Planning & Implementation Develop and monitor implementation plans, ensuring equitable caseload distribution and feasibility across locations. Oversea weekly/monthly schedules and ensure consistent implementation against agreed targets. Coordinate with SDCs to confirm space availability, session sequencing, and operational readiness for group sessions, including minimum standards compliance. Track overall progress against targets and deliverables. Ensure coordination between different stakeholders and partners (at regional level and central level). Oversee scheduling of group sessions and household visits. Support and track referral pathway implementation and inter-sectoral coordination.
• Monitoring, Reporting & Data Management Develop a unified database for all locations. Oversee data collection processes and ensure data accuracy and completeness. Oversee the verification process for attendance, session delivery records, registration data, and referral logs submitted by Field Officers. Review attendance data, field visit documentation, and payment and activity tracking. Ensure timely, accurate consolidation of field data and submission of regular progress updates, including qualitative learning from field observations and caregiver feedback to recommend improvement. Analyze program data to assess impact and recommend improvements. Coordinate closely with MEAL to ensure data quality standards, completeness, and consistency across teams and locations.
• Coordination & Representation Serve as primary focal point in the field at coordination level. Represent ECD programming in coordination meetings when required. Coordinate with internal departments (HR, Logistics, Finance, Procurement, Fleet, MEAL). Support procurement planning and administrative processes related to training activities and payments. Maintain structured communication and escalation lines with the Project Manager and technical leads to ensure alignment and rapid decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level