eBranch Financial Services Representative I

Maine State Credit Union•Farmingdale, ME

6d•Onsite

About The Position

Builds and maintains strong relationships with our members and proactively explores current and future member needs. A thorough understanding of all deposit products and electronic delivery services allows the Representative to open new accounts, originate loan application requests, manage complex accounts, provide support and follow-up on inquiries, and resolve problems with the intention of exceeding member expectations. Acts as the primary liaison for member technical support with regard to the various electronic products and services. PLEASE NOTE: THIS IS AN ON-SITE, IN-PERSON POSITION. CANDIDATE MUST RESIDE IN STATE OF MAINE, POSSIBLE HYBRID OPPORTUNITY ONCE FULLY TRAINED

Requirements

highly motivated
team oriented
positive thinker
desire to provide exceptional service in a fast-paced environment
minimum of six months related experience (one or more years preferred)
strong interpersonal, communication, and organizational skills
proven ability to establish and maintain effective working relationships with all levels of staff and members
professional appearance
solid work ethic
reliable attendance
work accuracy and an ability to be detail oriented
high school diploma or GED is required
This position may require registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS) and Registry on an annual basis in addition to maintaining updates as needed. The Credit Union will pay the fees associated with registration as a MLO

Benefits

Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
HSA – generous employer contribution
Employer funded HRA
Employer-subsidized Dental and Vision Insurance
100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
Accident Insurance
Competitive wages, and annual evaluations with compensation adjustments
Generous 401(k) employer match, plus annual discretionary contribution
Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
Paid Parental Leave
Education reimbursement - up to $5,000 annually for undergraduate
Opportunities to volunteer in our local communities
100% Employer Paid EAP which includes 6 free mental health sessions
Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food