EAX - Line Observation Safety Audit (LOSA) Observer

Eastern Airlines LLC • Miami, FL

123d

About The Position

As a LOSA Observer, you will be considered Home-Based under specific requirements. You may live anywhere within the continental U.S. east of Denver, including Denver and Colorado Springs. You must designate a home airport within two hours of surface travel from your residence, which must be served by at least two major airlines (Delta, American, United, or Southwest) with a minimum of three flights per day per airline. If your airport loses frequency, you will need to re-establish your home base at another qualifying airport. Travel begins and ends at your designated home base, and you may change your home base once every six months with prior approval. You are responsible for all parking and ground transportation expenses at your home base. This part-time role focuses exclusively on observing line operations, not coaching or instruction. You will be provided with a company-issued, fillable LOSA PDF form for documentation, and findings must be submitted via email to the designated reporting address. All travel and housing accommodation will be provided by Eastern Air Express, and the role requires two observations per week, with each observation including four flight segments.

Requirements

• Previous Part 121 operational experience.
• B737 Type Rating or experience with equivalent transport-category aircraft.
• Strong working knowledge of FAA regulations, company SOPs, and operational safety standards.
• Ability to maintain strict confidentiality when observing and reporting on flight operations.
• Strong communication skills—able to observe objectively and document findings clearly.
• Demonstrated reliability, punctuality, and professional demeanor.
• Proficiency with Microsoft Office Suite and electronic reporting tools.

Nice To Haves

• Prior experience conducting LOSA observations, SMS audits, or safety investigations.
• Knowledge of Human Factors, Threat and Error Management (TEM), and Crew Resource Management (CRM).
• Experience in flight data monitoring or quality assurance programs.
• Degree in Aviation, Safety Management, or related field.
• Previous role as a Check Airman, Instructor, or Safety Officer in a 121 environment.
• Familiarity with data collection and reporting best practices for regulatory compliance.

Responsibilities

• Observe and record operational performance in the following areas: Ground Operations, Above Wing and Below Wing Station Operations, Flight Operations, Preflight Preparation, Passenger Handling, Flight Crew Functions, Adherence to SOPs, Briefings, Aircraft Handling.
• Maintain professionalism, reliability, and punctuality at all times.

Benefits

• All travel and housing accommodation will be provided by Eastern Air Express.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level