Eatery '73 Server (Hourly)

Austin Community College • Austin, TX

1d • $23

About The Position

To provide specialized services and support to departmental office or program.
Description of Duties and Tasks We are seeking qualified individuals for the opening of our teaching restaurant Eatery 73 at Austin Community College. Our ideal candidate is kind, positive, and works well with others. They also believe in quality, consistency and working in a clean, organized, and multicultural environment where respect and dignity are prioritized. Counter Service employees are a crucial part of our restaurant operations and are the face of the restaurant’s standard of service.

Requirements

• Potential candidates must maintain a positive, energetic & alert demeanor and show a sense of urgency in all hospitality/customer service
• Professional communication skills between the applicant, guests, and co-workers a must
• Must project a well-groomed and professional appearance that is in accordance with ACC Culinary department standards
• Minimum of 1 year prior culinary/hospitality experience in restaurants or lodging FOH capacity
• Must be able to provide references from past employers and agree to an ACC background check

Nice To Haves

• Prior experience with TOAST POS systems a plus

Responsibilities

• Greeting guests, taking accurate food & beverage orders, and seating guests
• Presenting menus to guests and informing them of specials
• Listening attentively to guests to ensure accurate orders/modifications for food and beverage requests
• Managing reservations and wait list
• Rotating dining room seating so that servers are sat in cycles from section to section
• Ascertaining guests' dining needs
• Responding to guest inquiries and requests in a timely, friendly, and efficient manner
• Performing opening and closing duties, as needed
• Handling phone calls and customer queries about the restaurant and menu
• Assisting various restaurant staff when necessary
• Taking call-in/to go orders in an efficient and accurate manner
• Operating the POS system and handling transactions accurately
• Adhere to all relevant health department rules/regulations and all customer service guidelines
• Work safely and follow safety rules.
• Report unsafe working conditions and behavior.
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Benefits

• Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment.
• Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees