About The Position

As our East Coast Field Technician, you become a vital part of our global team. At ZM Trucks, you will collaborate with some of the most brilliant technicians and engineers globally, engaging in cutting-edge technology. We are committed to supporting your professional growth through a combination of training programs and on the job experience. We are seeking candidates who are committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission.

Requirements

  • Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines.
  • Must have five plus years of mechanical experience and EV experience.
  • Excellent communication and customer relations skills.
  • Evidence of a "safety first" attitude.
  • Excellent communication skills.
  • Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word.
  • Valid driver's license required.

Responsibilities

  • Support the local sales team(s) regarding upfit questions/solutions from distribution partners, customers and local upfitters.
  • Execute both basic and advanced diagnostic and repair work on all ZM products throughout NY and NJ as needed.
  • Collaborate with ZM team members to maximize repair efficiency and ensure exceptional product delivery.
  • Operate a variety of high-quality hand, power, and shop tools.
  • Utilize a company provided laptop for diagnostics and online training.
  • Accurately document repairs and inspect and maintain equipment.
  • Provide direct feedback to ZM’s engineering team to continuously enhance repair procedures and products.
  • Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment.
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