East Coast Account Manager

National Cart Co.•Saint Charles, MO

66d

About The Position

Are you looking for a place where collaboration, growth and a desire to win are at the core of everything you do? At National Cart Company (NCC), we believe in dignity, integrity, growth and curiosity -values that shape our culture and drive our success. Our motto, Built to Win, isn't just words to us; it's how we approach every task and challenge. While we can teach you technical skills, we know that embracing these values is what truly makes a difference. As an essential business, we manufacture industrial metal products used by Fortune 500 companies-think grocery stocking carts, distribution center carts, and cart corrals. Your work here will have a direct impact on products that millions of people rely on every day. We are currently looking for an Account Manager for the East Coast to join our team! The Account Manager plays a key role in driving growth and profitability by managing customer relationships and identifying new business opportunities across a defined territory. This position focuses on maintaining a strong existing client base while strategically expanding into new markets to support company sales objectives. This role requires a mix of consultative sales, project coordination, and cross-functional collaboration.

Requirements

Bachelor's degree preferred; relevant industry experience will be considered.
Minimum of 2 years of experience in sales, account management, or business development.
Demonstrated experience in project management, especially involving creative or custom design solutions.
Willingness and ability to travel up to 25% of the time.
Strong interpersonal and relationship-building skills.
Exceptional verbal and written communication abilities.
Mechanically inclined with the ability to understand and present technical concepts.
Proactive, flexible, assertive, and solution-oriented mindset.
Highly organized with strong planning and critical thinking capabilities.
Proficiency in Microsoft Office Suite and CRM tools.
Sit or stand for extended periods (minimum 8 hours/day).
Operate a computer and perform visual inspections.
Tolerate a moderate to loud noise environment.
Balance, stoop, kneel, crouch, and reach overhead.
Push, pull, grasp, and manipulate tools, materials, or parts.
Communicate clearly and quickly to relay ideas and instructions.
Distinguish speech and environmental sounds for effective communication.

Responsibilities

Develop and execute a strategic sales plan for the assigned region to meet and exceed company goals.
Manage and grow relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
Identify and pursue new business opportunities, including new markets, clients, and channels.
Partner with the VP of Sales & Marketing to set sales targets and regularly report on progress.
Collaborate with the executive leadership team (including production, design, and customer service) to ensure a seamless client experience.
Lead on-site client visits to assess needs, deliver proposals, and present customized solutions.
Monitor market trends and customer feedback to recommend new product opportunities.
Resolve client issues efficiently and effectively, identifying patterns to improve service delivery.
Participate in regular sales team meetings and contribute to team success through idea sharing and support.
Other duties as assigned.